Sales Support Lead: Streamline Orders & Customer Success

Quirch Foods Southeast, LLC.; Atlanta (GA); On-site; USD 55,000 - 85,000; Full time

Job summary

Quirch Foods Southeast, LLC. in Atlanta, GA, is seeking a Sales Support Supervisor to lead a team responsible for order processing, customer inquiries, and collaboration with the sales force. This role emphasizes accuracy, efficiency, and proactive problem-solving.

The ideal candidate will hold a Bachelor’s degree and have 3–5 years in sales support, including at least 2 years in a supervisory role, with strong CRM and MS Office skills and a customer-focused mindset.

Qualifications

• Bachelor’s degree in Business Admin, Sales, or related field.
• 3–5 years in sales support or related role with at least 2 years in a supervisory position.
• Proficiency in sales support software, CRM systems, and Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Lead and mentor a team of sales support specialists.
• Oversee order processing and ensure accurate, timely fulfillment of customer orders.
• Assist with customer inquiries and resolve issues to maintain satisfaction.
• Coordinate with sales representatives to support the sales process.
• Maintain accurate records of sales activities and orders.
• Identify and implement process improvements for efficiency.
• Prepare and present reports on sales activities and feedback to senior management.
• Assist with inventory tracking and warehouse coordination.
• Ensure compliance with company policies and regulations.

Skills

Team leadership

Order management

CRM proficiency

Communication

MS Office

Problem-solving

Education

Bachelor's degree

Tools

CRM systems

Sales support software

Microsoft Office

Job description

Quirch Foods Southeast, LLC. in Atlanta, GA, is seeking a Sales Support Supervisor to lead a team responsible for order processing, customer inquiries, and collaboration with the sales force. This role emphasizes accuracy, efficiency, and proactive problem-solving.

The ideal candidate will hold a Bachelor’s degree and have 3–5 years in sales support, including at least 2 years in a supervisory role, with strong CRM and MS Office skills and a customer-focused mindset.