Sales Support Lead: Drive Team Performance & Campaigns

CBRE; Palo Alto (CA); On-site; USD 90,000 - 100,000; Full time

Job summary

CBRE is seeking a Sales Support Lead in Palo Alto to maximize efficiency by planning, scheduling, and overseeing marketing and sales support functions for a team.

This role is part of Sales Operations, responsible for sales planning, strategy, and forecasting to hit business objectives. You will coordinate marketing campaigns, analyze metrics, and liaise with clients during property tours, ensuring smooth transactional activities.

Qualifications

• Real Estate Salesperson license required.
• High School Diploma or GED with 5+ years of job-related experience.
• In-depth understanding of processes, procedures, systems within own job function.
• Ability to explain complex concepts or sensitive information.
• Excellent organizational skills with a master-level inquisitive mindset.
• Exceptional math skills: percentages, discounts, markups.

Responsibilities

• Plan, coordinate, schedule, and oversee the activities of the team members.
• Review voucher forms and process Brokers' commission payments.
• Maximize the sales team's productivity through evaluation of processes.
• Oversee tracking of office transactions (listings, sales/leases, expenses, client reimbursements).
• Interact with clients on property tours and resolve issues and inquiries.
• Consult with sales professionals and provide recommendations on marketing practices.
• Coordinate production and execution of marketing campaigns, materials, and targeted mail lists.
• Serve as a point of contact for the sales team for information requests.
• Provide input for staff performance reviews and assist with recruitment decisions.
• Resolve complex problems and identify approaches to achieve team objectives.

Skills

Team leadership

Customer focus

Problem solving

Communication

Education

High School Diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

CBRE is seeking a Sales Support Lead in Palo Alto to maximize efficiency by planning, scheduling, and overseeing marketing and sales support functions for a team.

This role is part of Sales Operations, responsible for sales planning, strategy, and forecasting to hit business objectives. You will coordinate marketing campaigns, analyze metrics, and liaise with clients during property tours, ensuring smooth transactional activities.