Sales Support Engineer - Pre-Sales Demos (Hybrid/Remote)

Advanced Solutions International; Northern (KY); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Generous Paid Time Off

Medical, Dental, and Vision Insurance

Life and AD&D Insurance

Flexible Spending Account

Healthcare Savings Account

401k Retirement Plan with Discretional

Match

Opportunities for Professional Growth

Employee Assistance Program

Hybrid/Remote Work

Job summary

Advanced Solutions International in the United States is seeking an Associate Sales Support Engineer to assist the sales team across OpenWater, iMIS, TopClass, Clowder, and other ASI software solutions. You will help with demo preparation, answer product questions, and assist with RFP responses and proposals.

After training, you’ll conduct practice demos for partners, maintain demo scripts, and stay current on ASI products and sales policies to ensure excellent customer service.

Qualifications

• Bachelor's degree in a relevant field or related experience.
• Previous experience in sales support, customer service, or a similar role.

Responsibilities

• Collaborate with the sales team to support pre-sales activities, including demo preparation, product inquiries, and RFP responses.
• Assist with proposal development and other documentation-related tasks.
• Observe and learn demo techniques; support with master demo system and gradually take on more responsibilities.
• Conduct practice demos for partners after training to showcase OpenWater, ASI, and other products.
• Help create and maintain product demo videos, especially in the Consensus platform.
• Meet with clients and prospects to review specific product functionality questions.
• Maintain up-to-date knowledge of ASI products, sales policies, and procedures.

Skills

Communication skills

Presentation skills

Learn quickly

Organizational skills

Proactive mindset

Customer service experience

Education

Bachelor's degree in a relevant field

Job description

Advanced Solutions International in the United States is seeking an Associate Sales Support Engineer to assist the sales team across OpenWater, iMIS, TopClass, Clowder, and other ASI software solutions. You will help with demo preparation, answer product questions, and assist with RFP responses and proposals.

After training, you’ll conduct practice demos for partners, maintain demo scripts, and stay current on ASI products and sales policies to ensure excellent customer service.