Sales Support & Customer Success Coordinator

MaineGuide; Auburn, Northern (ME, KY); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Health insurance

Health savings account

Life insurance

Paid time off

Paid training

Vision insurance

Job summary

MaineGuide is seeking a Sales Coordinator/Receptionist at our Auburn, Maine headquarters to support the sales team, prepare quotes, process orders, and track orders. You will manage front desk duties, answer phones, and assist vendors and customers to ensure satisfaction.

The role requires at least two years in sales support and administrative work, strong MS Office and Excel skills, and a high school diploma (associate degree preferred). On-site position with comprehensive benefits.

Qualifications

• Two years of sales support and administrative experience required.
• Strong customer service skills with direct customer/vendor interaction.
• Excellent communication, writing and arithmetic skills.

Responsibilities

• Assist customers in person or by phone with inquiries, orders, and referrals to sales staff.
• Answer phones and greet walk-ins at the front desk.
• Quote products for internal and external sales teams on a daily basis.
• Support outside sales staff with information requests, quotes, order status, etc.
• Develop product knowledge to aid sales efforts and resolve customer concerns.

Skills

Sales support

Customer service

Communication

Attention to detail

Excel

Education

High school diploma or GED

Associates degree preferred

Tools

Microsoft Navision

Job description

MaineGuide is seeking a Sales Coordinator/Receptionist at our Auburn, Maine headquarters to support the sales team, prepare quotes, process orders, and track orders. You will manage front desk duties, answer phones, and assist vendors and customers to ensure satisfaction.

The role requires at least two years in sales support and administrative work, strong MS Office and Excel skills, and a high school diploma (associate degree preferred). On-site position with comprehensive benefits.