Sales Support & Customer Solutions Specialist

Exyte; Tualatin (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

Exyte US, Inc. is seeking a Customer Support Specialist in Tualatin, OR to support sales and field service through administrative coordination and customer engagement. You will handle new customer setup, price changes, and various communications while ensuring exceptional service.

The role requires 2-3 years in customer service, strong communication, and ability to work in a fast-paced environment. Office software and ERP familiarity are essential.

Qualifications

• 2-3 years’ experience in a Customer Service role.
• Ability to operate standard office equipment.
• Excellent verbal and written communication skills.
• Maintain confidentiality with complex information.

Responsibilities

• Set up new customers and process price/account changes.
• Provide ordering and setup information to new customers.
• Coordinate customer communications (bid proposals, order/shipping confirmations).
• Research products, quote, and expedite logistics.
• Manage key account information (quotes, orders, invoices, pricing).
• Provide excellent customer service via phone and email.

Skills

Customer service

Communication

Multi-tasking

Problem solving

Education

Associate degree

Tools

Microsoft Office 365

Infor LN

PLM

Job description

Exyte US, Inc. is seeking a Customer Support Specialist in Tualatin, OR to support sales and field service through administrative coordination and customer engagement. You will handle new customer setup, price changes, and various communications while ensuring exceptional service.

The role requires 2-3 years in customer service, strong communication, and ability to work in a fast-paced environment. Office software and ERP familiarity are essential.