Sales & Operations Support Specialist

Exyte; Tualatin (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

Exyte in Tualatin, Oregon is seeking a Business Support Specialist to support sales and field service teams through administrative coordination and customer engagement.

You will handle data entry, order processing, pricing changes, and prepare reports while maintaining confidentiality and delivering excellent service by phone and email.

The ideal candidate has an associate degree and 2–3 years of customer service experience, plus skills in Microsoft Office 365 and Infor LN/PLM.

Qualifications

• Associate degree or equivalent experience.
• 2-3 years’ experience in a Customer Service role.
• Ability to operate standard office equipment.
• Maintain confidentiality with sensitive information.
• Excellent verbal and written communication; organized data handling.

Responsibilities

• New customer set-up, price changes, account changes, sales reports.
• Provide customers with ordering processing information and setup.
• Coordinate and manage customer communications (bids, orders, shipping).
• Product research, quoting, logistics expediting.
• Parts research, ordering, receiving, and inventory.
• Assist in Spare Parts Program improvements.
• Respond to emergency parts needs via phone.
• Maintain key account information (quotes, orders, invoicing).
• Data entry, filing, document prep and correspondence.
• Provide excellent customer service via phone/email.

Skills

Customer Service

Office software

Data entry

Education

Associate degree

Tools

Microsoft Office 365

Infor LN

PLM

Job description

Exyte in Tualatin, Oregon is seeking a Business Support Specialist to support sales and field service teams through administrative coordination and customer engagement.

You will handle data entry, order processing, pricing changes, and prepare reports while maintaining confidentiality and delivering excellent service by phone and email.

The ideal candidate has an associate degree and 2–3 years of customer service experience, plus skills in Microsoft Office 365 and Infor LN/PLM.