Sales Support & Customer Care Specialist

Paul Miller; West Caldwell (NJ); On-site; USD 19,000 - 28,000; Full time

Job summary

Paul Miller Honda in West Caldwell, NJ is seeking a friendly receptionist to manage a multi-line phone system, greet showroom visitors, and route inquiries to the appropriate departments. You will collect basic customer information, enter data into the dealership system, and support general office tasks as needed.

Ideal candidates have strong communication, professional appearance, and the ability to answer inquiries promptly while maintaining courtesy and efficiency in a fast-paced automotive

Responsibilities

• Operates a multi-line telephone system and transfers calls to the appropriate person or department.
• Answers all incoming calls quickly and courteously, transferring as needed.
• Takes detailed messages with caller name, number, time, and requested information and forwards promptly.
• Maintains dealership telephone listings and updates records as required.
• Welcomes showroom visitors and refers them to the correct department or sales staff.
• Collects basic customer information and records data in the dealership system.
• Performs general office tasks and supports management as needed.

Job description

Paul Miller Honda in West Caldwell, NJ is seeking a friendly receptionist to manage a multi-line phone system, greet showroom visitors, and route inquiries to the appropriate departments. You will collect basic customer information, enter data into the dealership system, and support general office tasks as needed.

Ideal candidates have strong communication, professional appearance, and the ability to answer inquiries promptly while maintaining courtesy and efficiency in a fast-paced automotive