Sales Support Coordinator - Order Entry

QTL; Milford (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

QTL in Milford, CT is seeking an Order Entry Specialist to generate accurate and timely quotes and orders based on requests from Account Managers. You will interpret project requirements, calculate costs, and enter data into quoting and CRM systems using Excel.

Collaborating with sales, production, and project management, you will ensure pricing accuracy, maintain organized order records, update quotes, and resolve discrepancies to keep projects on schedule.

Qualifications

• Review and interpret project specifications to create accurate quotes and orders.
• Calculate costs for products, materials, and labor.
• Ensure data accuracy in quotes and CRM systems.

Responsibilities

• Review and interpret project specifications received from Account Managers to create accurate orders.
• Calculate and compile costs for products, materials, and labor.
• Input data into quoting and CRM systems accurately.
• Collaborate with sales, production, and project management teams to align on requirements and timelines.
• Maintain organized records of orders and update them as needed for timely completion.
• Provide internal updates on quote statuses and resolve discrepancies with team members.
• Periodically check pricing, part numbers, and quantities for accuracy.

Skills

Data entry

Pricing/quoting

CRM systems

Excel

Interdepartmental communication

Attention to detail

Education

College degree preferred

Tools

Quoting software

CRM software

Job description

The Order Entry Specialist is responsible for generating accurate and timely quotes based on requests provided by Account Managers. This role involves interpreting project requirements, calculating costs, and compiling detailed quotes and orders for various linear LED lighting solutions. The Order Entry Specialist efficiently handles data entry, maintains accuracy, and communicates effectively with internal teams to ensure all project specifications are met.

Responsibilities

• Review and interpret project specifications received from Account Managers to create accurate orders.
• Calculate and compile costs for products, materials, and labor.
• Input data accurately into the company’s quoting and CRM systems.
• Collaborate closely with the sales, production, and project management teams to align on project requirements and timelines.
• Maintain organized records of orders, update orders as necessary, and ensure timely completion.
• Provide internal updates on quote statuses and resolve any discrepancies with team members.
• Conduct periodic checks for accuracy in pricing, part numbers, and quantities.

Requirements:

• College degree preferred, or High school diploma or equivalent with 1-2 years of related experience.
• Familiarity with quoting software or CRM systems; proficiency in Microsoft Excel.