Sales Support Coordinator — Detail-Driven Admin Pro

Triple-S Steel Holdings, Inc.; Bridgeport (AL); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement savings plan

Paid time off and paid holidays

Employee assistance program

Professional development opportunities

Other company-sponsored benefits

Job summary

Triple-S Steel Holdings, Inc. is seeking a Sales Administrative Assistant / Sales Support Coordinator to provide essential support to the sales team.

You will handle order entry, documentation, and cross-functional coordination with operations, purchasing, and logistics to ensure timely processing and accuracy. The role emphasizes customer communication, data integrity, and preparing reports while supporting contracts, bids, and onboarding of new customers.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Minimum of two years of administrative or sales support experience.
• Experience in order entry, customer service, or administrative coordination preferred.
• Strong organizational skills with ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Strong accuracy and attention to detail; able to work independently or in a team.
• Proficient in Microsoft Office and ERP/CRM/order management systems.

Responsibilities

• Enter, process, and track customer orders in company systems.
• Assist sales reps with quotations, pricing requests, and customer docs.
• Maintain accurate customer records, sales files, and account data.
• Coordinate communication between customers, sales, operations, purchasing, and logistics.
• Monitor order status and provide updates to customers and sales staff.
• Prepare sales reports, spreadsheets, and presentations as needed.
• Respond to inquiries on products, pricing, orders, and delivery schedules.
• Support contract, bid, and proposal preparation activities.
• Assist onboarding of new customers and maintain customer databases.
• Manage incoming calls and emails in a professional, timely manner.
• Generate and distribute routine sales and operational reports.
• Support special projects and other admin duties as assigned.

Skills

Strong organizational skills

Excellent verbal and written comms

Customer-focused mindset

Independent and team collaboration

Attention to detail

Data entry & keyboarding

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

ERP/CRM systems

Job description

Triple-S Steel Holdings, Inc. is seeking a Sales Administrative Assistant / Sales Support Coordinator to provide essential support to the sales team.

You will handle order entry, documentation, and cross-functional coordination with operations, purchasing, and logistics to ensure timely processing and accuracy. The role emphasizes customer communication, data integrity, and preparing reports while supporting contracts, bids, and onboarding of new customers.