Sales Support Coordinator

Corteva; Seattle (WA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits on day one

Paid time off

Parental leave

Tuition reimbursement

Retirement savings plan

Job summary

Corteva Agriscience seeks a Sales Support Coordinator to join our Tipton, Indiana team. You will serve retailers and field sales personnel with supply chain and administrative support, acting as a subject matter expert in sales programs, logistics, and account maintenance.

You will communicate with diverse teams, manage inventory movements, and ensure timely, accurate responses while supporting continuous process improvements in a fast-paced environment.

Qualifications

• Bachelor's degree in Business preferred; associate degree with relevant experience acceptable.
• 2–3 years in agriculture, supply chain and logistics, and/or customer service with leadership skills.
• Ability to learn product knowledge related to sales support.
• Strong communication in phone, email, and presentation formats.
• Proficiency with Excel, Word, PowerPoint, and SAP.
• Ability to analyze and solve problems in an empowered work environment.
• Outstanding customer service skills.
• Identifies and communicates process-improvement opportunities.

Responsibilities

• Serve as liaison for supply chain, logistics, and administrative support to retailers and field sales personnel.
• Act as single point of contact for assigned Retail Locations and coordinate with field sales teams.
• Provide high-level product supply support and handle deadlines, information requests, and pull-backs.
• Navigate inventory movements, repackaging requests, and related logistics decisions.
• Support year-end settlements and document alignment for proper process execution.
• Share knowledge of sales programs and contribute to process improvements.

Skills

Communication skills

Customer service

Problem solving

Product knowledge learning

Self-directed / empowerment

Education

Bachelor's degree in Business

Associate's degree in business or related field with relevant experience

Tools

Excel

Word

PowerPoint

SAP

Job description

Sales Support Coordinator – Tipton, Indiana

Corteva Agriscience is seeking a Sales Support Coordinator to join the team in Tipton, Indiana. In this role you will serve as the liaison for all supply chain, logistic activities, and administrative support related services to retailers and field sales personnel within an assigned area. You will navigate and diagnose retail and field sales personnel needs and respond using a wide and dynamic base of information and resources. You will serve as a subject matter expert in sales programs, sales processes, customer information, account maintenance, logistics, and all supply chain related services in support of the success of the retailer's business and achieve commercial-unit goals and objectives.

What You Will Do

• Perform all tasks safely and in accordance with our brand values expectations, demonstrate a teamwork attitude, and the ability to be a positive sales support representative portraying the company's image.
• Make business decisions regarding inventory movements, repackaging requests and other logistics related situations that have a direct financial impact on the company.
• Provide high-level customer service on product supply support utilizing a coaching culture to an assigned area at Retail Location level on deadlines, supply information, product reductions and pull-backs.
• Serve as the single point of contact for all assigned Retail Locations.
• Proactively communicate with the field sales team on all topics and successfully integrate changes with field sales teams.
• Coach Retail Locations on all tasks to drive the desired behavior using a business mindset.
• Perform tasks related to year-end settlements, aligning all proper documentation for this process.
• Evaluate each Retail Location's needs through effective questioning and problem resolution skills to effectively and efficiently resolve issues presented.
• Actively support teammates to ensure a high level of performance across the entire Sales Area and Commercial Unit team when requested.
• Perform tasks necessary to complete all designated sales support activities and maintain detailed knowledge of all sales programs to ensure timely and efficient customer service.
• Actively work and support internal teammates to ensure a high level of performance across the entire Supply Chain Team while sharing ongoing process improvements.

Qualifications

• Education: Bachelor’s degree in Business, preferred; Associate’s degree in business or related field with relevant experience can be substituted.
• Two to three (2-3) years experience in agriculture, supply chain and logistics, and/or customer service that includes high-level leadership skills.
• Ability to learn specific product knowledge as it relates to the support of the Sales and customers.
• Strong communication skills (including telephone, email, and presentation skills) and ability to communicate accurate information.
• Strong computational skills including PC experience with multiple software applications: Excel, Word, PowerPoint, SAP.
• Demonstrated ability to effectively communicate with diverse groups of people with the ability to analyze and solve problems in an empowered, self-directed/managed work environment.
• Outstanding customer service skills.
• Demonstrated ability to recognize process improvement opportunities and effectively communicate, implement change.

Benefits – How We’ll Support You

• Numerous development opportunities offered to build your skills.
• Be part of a company with a higher purpose and contribute to making the world a better place.
• Health benefits for you and your family on your first day of employment.
• Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays.
• Excellent parental leave which includes a minimum of sixteen weeks for mother and father.
• Future planning with our competitive retirement savings plan and tuition reimbursement program.

We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.