Sales Support & Client Relations Assistant

Tom James Company; Town of Charlotte (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

PTO

Paid holidays

401(k)

Job summary

Tom James Company is seeking an Assistant to support the sales team and store leadership in a busy Charlotte, NC office. This full-time role is 35 hours per week with a pay rate of $20.00 per hour, based on qualifications.

The position emphasizes daily client visits, preparing clothing for delivery, and maintaining order files. Regular onsite attendance is required, with benefits including PTO, paid holidays, and a 401(k) plan.

Qualifications

• Two years office-related experience preferred.
• Experience in a sales-oriented environment is a plus.

Responsibilities

• Prepare for daily client visits and prep clothing for delivery.
• Locate client information (A/R balances, sales sheet) and update sales materials.
• Coordinate and maintain all client orders/files; communicate with clients.
• Set up appointments and provide status of orders; schedule deliveries.
• Support sales professionals and calendar management; organize inventory.
• Prospect new clients via internet and social media; create call/hot lists.
• Deliver exceptional customer service to factories, offices, clients and vendors.

Skills

Sales support

Customer service

Communication

Time management

Organization

Social media savvy

Microsoft Office

Google Docs/Sheets/Forms

Tools

LinkedIn

Instagram

Facebook

Threads

Twitter

Job description

Tom James Company is seeking an Assistant to support the sales team and store leadership in a busy Charlotte, NC office. This full-time role is 35 hours per week with a pay rate of $20.00 per hour, based on qualifications.

The position emphasizes daily client visits, preparing clothing for delivery, and maintaining order files. Regular onsite attendance is required, with benefits including PTO, paid holidays, and a 401(k) plan.