Sales Support & Booking Coordinator

Johnson Controls; New York (NY); On-site; USD 82,656,000 - 114,340,800; Full time

Job summary

Johnson Controls is seeking a Sales Support Administrator in New York to manage order processing and ensure bookings are completed within 30 days. You will serve as the primary contact for sales to resolve gaps in materials, data, and payment details, ensuring accuracy and timely execution.

Reporting to local sales managers, you will coordinate with the sales team, create/align customer master data in ERP, obtain required certificates, review POs for accuracy, and support government compliance

Qualifications

• 5-10 years related order processing, office management, AR, AP and/or credit.
• Paralegal experience preferred.
• Proficiency in Windows and MS Office.
• Strong interpersonal and decision-making skills.
• Experience using Salesforce.

Responsibilities

• Process orders from customers and ensure 30-day booking.
• Resolve gaps in booking materials, order information, and customer data.
• Coordinate with sales and domain leaders; manage proofs and signatures.
• Support government compliance and OTC processes.
• Provide weekly updates on booking progress and monthly metrics.

Skills

Order processing

Office management

Accounts receivable

Accounts payable

Credit management

Paralegal experience

Communication

Tools

Sales Force

MS Office

Windows OS

Job description

Johnson Controls is seeking a Sales Support Administrator in New York to manage order processing and ensure bookings are completed within 30 days. You will serve as the primary contact for sales to resolve gaps in materials, data, and payment details, ensuring accuracy and timely execution.

Reporting to local sales managers, you will coordinate with the sales team, create/align customer master data in ERP, obtain required certificates, review POs for accuracy, and support government compliance