Sales Support Associate

Jobtailor; California (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor is seeking an Inside Sales professional for AV solutions in the United States. You will build client relationships, qualify leads, and deliver compelling presentations to close sales while collaborating with Account Managers and Directors.

The role requires strong communication, CRM proficiency (Salesforce/Jira), and a proven track record of meeting targets. A self-motivated, technically curious candidate will excel in this fast-paced environment.

Qualifications

• 3+ years of inside sales or related field.
• Strong communication and interpersonal skills; able to explain technical concepts clearly.
• Familiarity with CRM software such as Salesforce and Jira.
• Proven ability to meet and exceed sales targets.
• Technical aptitude and willingness to learn AV products and solutions.
• Self-motivated and results-driven with a sales mindset.
• Experience in audiovisual technology sales is desirable.

Responsibilities

• Initiate contact with potential clients via phone, email, and online channels to uncover opportunities.
• Provide commercial support to customers, Account Managers, and Sales Directors.
• Assist with Salesforce management and forecasting.
• Develop in-depth knowledge of AV products and services.
• Communicate product features and benefits to prospective clients.
• Assess and qualify leads from various sources.
• Deliver virtual sales presentations and demos addressing client needs.
• Drive closure of sales orders and follow up on leads to meet sales targets.
• Use CRM tools to maintain accurate records, manage leads, and track sales activities.
• Collaborate with external sales teams and technical experts to resolve customer queries.
• Generate and analyze sales reports to improve strategies.
• Respond promptly and professionally to client inquiries to ensure exceptional service.

Skills

Inside Sales

Communication

CRM Knowledge

Lead Qualification

Forecasting

Presentations

Technical Aptitude

Customer Service

Tools

Salesforce

Jira

CRM Software

Job description

• Initiate contact with potential clients via phone, email, and online channels to uncover opportunities and build relationships
• Provide commercial support to customers, Account Managers, and Sales Directors
• Assist with Salesforce management and collaborate on forecasting
• Develop in-depth knowledge of AV products and services
• Communicate product features and benefits to prospective clients
• Assess and qualify leads from various sources
• Deliver virtual sales presentations and demos addressing client needs
• Drive closure of sales orders and follow up on leads to meet sales targets
• Use CRM tools to maintain accurate records, manage leads, and track sales activities
• Collaborate with external sales teams and technical experts to resolve customer queries
• Generate and analyze sales reports to improve strategies
• Respond promptly and professionally to client inquiries to ensure exceptional service

Requirements

• Minimum 3 years of experience in inside sales or a related field
• Strong communication and interpersonal skills with the ability to explain technical concepts clearly
• Familiarity with CRM software, such as Salesforce and Jira
• Proven ability to meet and exceed sales targets
• Technical aptitude and ability to quickly learn AV products and solutions
• Self-motivated and results-driven with a passion for sales and customer service
• Previous experience in audiovisual technology sales (desirable)

Core Competencies

Demonstrates expertise in inside sales with a strong focus on client relationship building, sales target achievement, and proficiency in CRM tools like Salesforce. Possesses technical aptitude for AV products and solutions, ensuring effective communication of product features to clients.

Highest-signal resume keywords

• Inside Sales Experience
• Salesforce Management
• AV Product Knowledge
• Lead Qualification
• Sales Target Achievement

ATS Optimization Keywords

Hard Skills

• Sales Forecasting
• Sales Reporting
• Lead Management
• Sales Presentations
• Technical Aptitude

Soft Skills

• Strong Communication Skills
• Interpersonal Skills
• Self-Motivated
• Results-Driven
• Customer Service Orientation

Industry Keywords

• Audiovisual Technology Sales
• Sales Strategies
• Client Inquiries
• Commercial Support

Tools & Technologies

• Salesforce
• Jira
• CRM Software