Shelby Farms Park is seeking a part-time Sales Support Assistant who will average approximately 30 hours per week. The ideal candidate will have experience in sales support or customer service and demonstrate strong organizational and communication skills. Responsibilities include assisting with administrative tasks, managing customer interactions, and ensuring accurate invoicing. This position requires an on-site presence at the Park during scheduled shifts. Flexibility in scheduling will be important during high-demand periods.
Qualifications
Experience in sales support, customer service, administrative support, or sales operations.
Comfort working with CRM or booking systems, preferably TripleSeat or Fair Harbor.
Strong organizational skills and attention to detail.
Responsibilities
Support sales operations by managing customer interactions effectively.
Assist in administrative tasks while maintaining high communication standards.
Ensure accuracy in accounts receivable and invoicing follow-up.
Skills
Experience in sales support
Customer service skills
Organizational skills
Professional communication
Ability to manage multiple tasks
Accounts receivable experience
Tools
CRM systems
Booking systems
TripleSeat
Fair Harbor
Job description
## Job Title: Sales Support Assistant## What This Role Does Not Do## Qualifications## Qualifications* Experience in sales support, customer service, administrative support, or sales operations* Comfort working with CRM or booking systems (experience with TripleSeat and/or Fair Harbor preferred)* Strong organizational skills and attention to detail* Clear, professional communication skills (phone and email)* Ability to manage multiple tasks and prioritize effectively in a fast-paced environment* Experience with basic accounts receivable or invoice follow-up preferred## Preferred Competencies* Customer-focused and service-oriented* Process-driven and detail-oriented* Comfortable working across teams and portfolios* Professional judgment and respect for decision boundaries* Reliable, responsive, and organized## Schedule & Work Environment* Part-time position averaging approximately 30 hours per week* Hours may fluctuate seasonally based on sales volume and peak periods* On-site presence at the Park required during scheduled shifts* Some schedule flexibility required to support high-demand sales periodsShelby Farms Park Conservancy is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, national origin, sex, age (40+), disability, veteran status, or any other legally protected status under applicable law.