Sales Support Administrator

Zobele; Somerville (NJ); On-site; USD 65,000 - 80,000; Full time

Job summary

Zobele, part of the kdc/one Scented & Living Solutions division, is seeking a Sales Support Specialist in Somerville, New Jersey. You will provide administrative governance and back-office execution across the SLS portfolio to free up KAMs and BD for client relationships and growth.

The role focuses on contracts, price lists, master data, and monthly reporting, acting as the bridge between sales and central Commercial Operations.

Qualifications

• Proficiency in English is a prerequisite.
• Strong Excel skills (advanced functions, pivots).
• Diploma or University degree in Business Administration, Economics, Management or related discipline.
• 3+ years in a sales back-office, customer service or commercial administration role.
• Operational SAP experience in sales/order-to-cash/pricing/master data.
• Knowledge of Vistex and SAP Analytics Cloud is a plus.

Responsibilities

• Contract administration and archive maintenance; track expirations and NDAs.
• Build price lists in SAP after KAM negotiations; hand over to plant CRM teams.
• Maintain customer and item master data in SAP; ensure consistency across plants.
• Maintain data in SAP Analytics Cloud and Vistex; ensure data integrity.
• Produce recurring monthly sales reports for KAM/BD/SLS; standard formats.
• Collect and submit forecast inputs; execution-only scope.

Skills

English proficiency

Excel

Attention to detail

Team player

Communication

Education

Business Administration / Economics degree

Tools

SAP

Vistex

SAP Analytical Cloud

Job description

Part of kdc/one Scented & Living Solutions division, Zobele is a multinational, global leader in product development and manufacturing, key partner of the top Home & Personal Care FMCG´s Companies. To meet our growth challenges, we are pleased to involve proactive, resourceful, enthusiastic and talented professionals willing to join the team in Somerville, New Jersey (US), is currently looking for a

SALES SUPPORT SPECIALIST

Involved in Sales team of the kdc/one Scented & Living Solutions (SLS) Division, our Sales Support Specialist provides administrative governance and back-office execution across the SLS commercial portfolio, with the primary objective of freeing up Key Account Managers (KAM) and Business Development (BD) from administrative, contractual and data-management activities, so that they can focus on client relationships, quotations, NPI, margin oversight and account growth. The role acts as the single operational reference for contracts, price lists, master data and recurring reporting, and as the executional bridge between the SLS Sales team and central Commercial Operations on forecast submission. The role is hands‑on and execution‑oriented: it does not own commercial strategy, pricing decisions, forecasting methodology or client negotiation

Responsibilities

• Contract administration. Maintain the contract archive for the SLS Global Account team, Track expirations, addenda, NDAs and Quality Agreements; Coordinate signature workflows, Ensure every active contract has a complete, traceable and up-to-date documentation set
• Price list construction and handover. Build price lists in SAP downstream of KAM negotiation, applying agreed terms accurately; ensure correct, timely handover to plant CRM teams for operational execution. Does not negotiate or set prices.
• Master data governance. Maintain customer and item master data in SAP for the appointed SLS portfolio, apply coding rules consistently, ensure alignment and consistency across plants, act as single source of truth on master data for the SLS commercial team.
• Commercial tools data maintenance. Maintain data integrity and consistency in commercial tools — SAP Analytical Cloud and Vistex in particular — through routine input, validation and reconciliation activities.
• Recurring reporting. Produce and distribute recurring monthly sales reports for KAM, BD and SLS management, extracting and consolidating data from SAP and the commercial toolset. Reports are standardized; the role does not perform strategic analysis.
• Forecast collection and submission. Collect forecast inputs from KAM and BD against agreed templates and deadlines and submits the consolidated file to central Commercial Operations. Execution only: the Commercial Back-Office Specialist does not own the forecasting process, methodology, consolidation logic or top-line review — these remain with the appropriate Commercial Operations function.
• Compliance and export documentation. Administer documentation governance for the SLS Global Accounts team: templates, standards and framework contracts. Ensures export-related commercial documentation is complete and aligned with internal standard.
• Commission, bonus and incentive administration. Where applicable to the incentive model in force, support the administrative handling of commission, bonus and incentive data for the SLS Global Accounts team.

Requirement

• Proficiency in English is a prerequisite
• Proficiency in SAP is a must
• Diploma or University degree in Business Administration, Economics, Management or a related discipline
• 3 + years of hands-on experience in a sales back-office, customer service or commercial administration role within a manufacturing or consumer goods environment
• Proven experience in working operationally with SAP in sales / order-to-cash / pricing / master data context
• Operational SAP proficiency from day one is a mandatory requirement. The candidate must be able to work autonomously on SAP transactions relevant to sales administration (master data, pricing, contracts, reporting extractions) without training ramp-up. Knowledge of Vistex and SAP Analytical Cloud is a strong plus
• Strong proficiency in Excel (advanced functions, pivot tables, data manipulation)
• Solid attention to detail, accuracy and consistency when handling large volumes of structured data.
• Ability to work to standardized methods, templates and recurring deadlines
• Clear written communication, suited to interacting with KAM, BD, plant CRM teams and central Commercial Operations
• Service-minded toward internal stakeholders (KAM, BD)
• Comfortably operating as an executor in a defined scope, not as a decision-maker on commercial matters
• Team player.

Zobele by kdc/one is an Equal Opportunity Employer and as such, treats all applications equally and recruits purely on the basis of skills and qualificati ons.