Sales Support Administrator

Hartfiel Automation, Inc.; Eden Prairie (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

Hartfiel Automation, Inc. is seeking a Sales Support Administrator to assist the Sales department and interact with the CEO, VP of Sales & Marketing, and sales teams.

You will champion the CRM, prepare executive reports, and coordinate complex travel arrangements for leadership and staff. The role requires strong communication, organizational skills, and discretion in handling confidential information, with a four-year degree preferred but not required.

Qualifications

• Detail-oriented, creative, and personable with excellent written and verbal communication skills.
• Four-year degree in marketing, communications, or related discipline preferred but not required.
• Experience with CRM systems and data reporting preferred.

Responsibilities

• Provide administrative support to the CEO, VP of Sales & Marketing, Leadership, Sales, and Support Teams while coordinating a wide range of communications.
• Champion the CRM system: managing data, running reports, and training individuals in the capabilities of the system.
• Collect and organize data for executive reports, e.g., product-specific sales or gross margin reports.
• Coordinate and manage domestic/international travel for CEO, Leadership, employees, candidates, vendors, and customers.
• Prepare monthly expense reports for Senior Leadership Team.
• Manage confidential administrative projects with discretion and independent judgment.
• Prepare sales and funnel reports using databases and train new sales employees.
• Collaborate with Technology Managers, Credit, Purchasing, Quality, and Engineers to move sales initiatives forward.
• Balance multiple projects in a fast-paced environment.
• Compose confidential correspondence, reports, and other complex documents.
• Operate within Hartfiel Automation’s mission, values, and vision statements.

Skills

Attention to detail

Excellent written and verbal comms

Organizational skills

Time management

Customer service

Education

Bachelor's degree in marketing or communications (preferred)

Tools

CRM system

Data reporting

Job description

Provides administrative support to the Sales department. Responsibilities include interactions with the CEO, VP of Sales & Marketing, sales technologies, and sales employees to best support the sales function at Hartfiel Automation.

Education/Experience

The Sales Support Administrator must be detail-oriented, creative, and personable. They must be able to articulate clearly and possess excellent written and verbal communication skills. Organizational skills, time management ability, and effective customer service are required. A four-year degree in marketing, communications, or a related discipline is preferred, but not required.

Key Accountabilities

• Provide administrative support to the CEO, VP of Sales & Marketing, Leadership, Sales, and Support Teams while coordinating a wide range of communications.
• Champion of the CRM system. This will include managing data, running reports, and training individuals in the capabilities of the system. Interactions with IT Department will be needed.
• This role will be responsible for collecting and organizing data for executive reports. An example of this might be capturing and organizing data on product specific sales or gross margin reports.
• Coordinate and manage domestic/international travel for CEO, Leadership, employees, employment candidates, vendors, and customers, including lodging and transportation.
• Prepare monthly expense reports for Senior Leadership Team.
• Manage administrative projects exercising confidentiality, discretion, and independent judgment.
• Prepare sales reports and funnel reports using databases and trains new sales employees on these technologies.
• Collaborate with Technology Managers, Credit, Purchasing, Quality, and Engineers when appropriate to move sales initiatives forward.
• Responsible for balancing multiple projects at once in a fast-paced environment.
• Compose and prepare confidential correspondence, reports, and other complex documents.
• Operate within the framework of Hartfiel Automation’s mission, values, and vision statements.