Sales Support Administrator

Juniper Office; San Antonio (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Juniper Office is seeking a Sales Administrator to keep the sales team organized and informed. You will run meetings, track action items, roll up forecasts, and manage bid responses from intake to submission.

You will support customer-facing channels as needed, maintain CRM data, and help ensure deadlines are met with clear notes and professional communication. The role requires a detail-driven mindset and the ability to juggle multiple deadlines without follow-up.

Qualifications

• 2+ years supporting a sales team or admin/operations role.
• Proficient in Excel or Google Sheets; hands-on CRM experience.
• Notes and emails that are clear the first time.
• Ability to keep five deadlines moving without slipping.
• A friendly, professional phone and chat presence.

Responsibilities

• Sales meeting coordination: schedule, agendas, notes, follow-ups.
• Forecasting and reporting: collect inputs, roll-up, track gaps, weekly reports.
• Bid response coordination: timelines, inputs, final formatting, library of content.
• Customer channel backup: answer chats/calls and route inquiries.

Skills

CRM experience

Excel/Sheets

Attention to detail

Communication

Deadline management

Tools

CRM software

Job description

Are you the person everyone counts on to keep things on track?

The Sales Administrator keeps the sales team organized, informed, and moving. This role owns the operational work that sits behind every deal: running sales meetings, tracking action items, rolling up forecasts, producing weekly reports, and managing bid responses from start to submission.

The Sales Administrator works closely with the Sales Manager and sales team, and steps in on customer-facing channels (website chat and inbound calls) when the team needs coverage. The right person is detail-driven, follows through without being chased, and is comfortable juggling several deadlines at once.

Key responsibilities:

Sales meeting coordination

• Schedule and coordinate recurring and ad hoc sales meetings, including agendas, invites, and materials
• Take notes during meetings and distribute a clear summary afterward
• Document action items with owners and due dates, and follow up to keep them on track

For ecasting an d reporting

• Collect forecast inputs from each sales rep and build the team forecast roll-up for the Sales Manager
• Flag gaps, changes, and missing updates in the forecast before it goes up the chain
• Produce weekly sales reports covering pipeline, bookings, activity, and other agreed metrics
• Keep CRM data clean and current so reporting is accurate

Bid responsecoordination

• Manage bid and RFP/RFQ response projects from intake to submission
• Build response timelines, assign sections, and gather input from sales, pricing, and subject matter experts
• Assemble, proofread, and format final responses and confirm they meet every submission requirement and deadline
• Maintain a library of reusable bid content and past responses
• Handle product stock check requests from the sales team
• Confirm availability and lead times with inventory, operations, or suppliers, and report back quickly

Customer channel backup

• Cover website chat and inbound phone calls for the sales team as needed
• Answer general questions, capture lead details, and route inquiries to the right rep
• Support the Sales Manager and team with other administrative tasks as assigned

What you bring

• 2+ years supporting a sales team or working in an admin or operations role
• Real comfort in Excel or Google Sheets, plus hands-on CRM experience
• Notes and emails that are clear the first time
• The ability to keep five deadlines moving without letting one slip
• A friendly, professional phone and chat presence