Sales Supervisor & Team Leader: Elevate Customer Experience

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Hagåtña (GU); On-site; USD 38,000 - 48,000; Full time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Guam seeks a Supervisory Sales Associate to lead a team, assist customers, and promote our products and services. You will reflect our brand, drive customer satisfaction, and maintain a positive work environment while staying current on product knowledge and promotions.

The role emphasizes leadership, proactive customer engagement, and effective use of the POS system, with availability to work varied hours in a busy retail setting.

Qualifications

• 1-2 years of retail or related experience.
• 1 year of lead or supervisory experience preferred.
• Moderate product knowledge of merchandise.

Responsibilities

• Engage with customers proactively and build connections.
• Maintain store appearance and organization.
• Cross-sell and upsell according to customer needs.
• Process payments using POS and handle cash securely.
• Provide training and lead associates; supervise shift.
• Meet schedule and maintain reliability.

Skills

Customer service

Communication

Leadership

Retail experience

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Guam seeks a Supervisory Sales Associate to lead a team, assist customers, and promote our products and services. You will reflect our brand, drive customer satisfaction, and maintain a positive work environment while staying current on product knowledge and promotions.

The role emphasizes leadership, proactive customer engagement, and effective use of the POS system, with availability to work varied hours in a busy retail setting.