Retail Sales Supervisor & Team Leader

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Groton (CT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Immediate benefits

Healthcare

Retirement plans

Paid time off

Tuition reimbursement

Military family support

Public Service Loan Forgiveness

Tax-free shopping

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Groton, CT seeks a Supervisory Sales Associate to lead store associates and deliver outstanding service while promoting our brand. You will guide sales, assist customers, and maintain a welcoming shopping environment.

This full-time role requires 1–2 years of retail experience, strong communication, and the ability to multitask in a dynamic setting. DAY ONE benefits and growth opportunities available.

Qualifications

• Experience 1-2 years in Retail or relevant work.
• 1 year of lead or supervisory experience preferred.
• Strong interpersonal and communication skills.
• Ability to read, write and interpret safety/operating instructions.
• Basic math and money handling skills.
• Ability to multi-task and work as part of a team.

Responsibilities

• Provide premier customer service and engage customers.
• Cross-sell products and inform customers about promotions.
• Maintain store appearance and manage inventory processes; handle cash operations.
• Supervise and train sales associates; may open/close locations.
• Ensure security of cash, fixed assets and merchandise.

Skills

Customer service

Leadership

Sales experience

Communication skills

Teamwork

Adaptability

Education

High school diploma or equivalent

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Groton, CT seeks a Supervisory Sales Associate to lead store associates and deliver outstanding service while promoting our brand. You will guide sales, assist customers, and maintain a welcoming shopping environment.

This full-time role requires 1–2 years of retail experience, strong communication, and the ability to multitask in a dynamic setting. DAY ONE benefits and growth opportunities available.