Lead Sales Associate: Customer Experience Leader

NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

Goose Creek (SC)

On-site

USD 19,000 - 30,000

Part time

17 hours ago
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Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Goose Creek, SC seeks a Supervisory Sales Associate to lead a team of associates, deliver outstanding customer service, and promote our brand. You will guide daily operations, ensure a positive work environment, and stay knowledgeable about products and promotions to educate customers.

This part-time role involves engaging customers, cross-selling, handling POS transactions, and maintaining store appearance while upholding security and accuracy in

Qualifications

  • Retail or customer service experience required (1-2 years).
  • 1 year of lead or supervisory experience preferred.
  • Strong interpersonal and communication skills.
  • Ability to read, write and interpret instructional documents such as safety rules.

Responsibilities

  • Proactively engage and connect with customers.
  • Direct customers to merchandise and inform them about promotions.
  • Provide premier customer service and maintain store appearance.
  • Cross-sell, upsell, and stay informed about product features and trends.
  • Operate POS system, process payments, and handle cash accurately.

Skills

Communication skills
Customer service
Leadership

Tools

POS system

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Goose Creek, SC seeks a Supervisory Sales Associate to lead a team of associates, deliver outstanding customer service, and promote our brand. You will guide daily operations, ensure a positive work environment, and stay knowledgeable about products and promotions to educate customers.

This part-time role involves engaging customers, cross-selling, handling POS transactions, and maintaining store appearance while upholding security and accuracy in

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