Lead Sales Associate: Customer Experience Leader

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Goose Creek (SC); On-site; USD 19,000 - 30,000; Part time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Goose Creek, SC seeks a Supervisory Sales Associate to lead a team of associates, deliver outstanding customer service, and promote our brand. You will guide daily operations, ensure a positive work environment, and stay knowledgeable about products and promotions to educate customers.

This part-time role involves engaging customers, cross-selling, handling POS transactions, and maintaining store appearance while upholding security and accuracy in

Qualifications

• Retail or customer service experience required (1-2 years).
• 1 year of lead or supervisory experience preferred.
• Strong interpersonal and communication skills.
• Ability to read, write and interpret instructional documents such as safety rules.

Responsibilities

• Proactively engage and connect with customers.
• Direct customers to merchandise and inform them about promotions.
• Provide premier customer service and maintain store appearance.
• Cross-sell, upsell, and stay informed about product features and trends.
• Operate POS system, process payments, and handle cash accurately.

Skills

Communication skills

Customer service

Leadership

Tools

POS system

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Goose Creek, SC seeks a Supervisory Sales Associate to lead a team of associates, deliver outstanding customer service, and promote our brand. You will guide daily operations, ensure a positive work environment, and stay knowledgeable about products and promotions to educate customers.

This part-time role involves engaging customers, cross-selling, handling POS transactions, and maintaining store appearance while upholding security and accuracy in