Sales Supervisor - Premium Boutique Leader (Bonus Eligible)

Leap; Chicago (IL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Bonus eligible

Medical, dental, and vision benefits (

401(k)

Accrued PTO

Employee discount and wardrobe allot

Job summary

Leap is seeking a results-driven Sales Supervisor for our boutique, powered by the Leap Platform in Chicago. You will lead on the sales floor, coach the team, and ensure an elevated customer experience while partnering with leadership to meet sales goals.

As Leader on Duty, you will manage daily operations, uphold brand standards, and drive performance across merchandising, inventory, and events. This hourly role offers bonus eligibility and benefits for eligible team members.

Qualifications

• 1–3 years of retail leadership or supervisory experience.
• Demonstrated ability to lead a team, coach selling behaviors, and drive sales results in a fast-paced environment.
• Strong customer-focused selling skills with the ability to build relationships, provide product expertise, and create memorable experiences.
• Strong communication skills with the ability to provide feedback, motivate others, and build positive team relationships.

Responsibilities

• Lead the team in achieving daily sales goals and key performance metrics through active coaching, floor leadership, and strong selling behaviors.
• Monitor business performance throughout the day, identifying opportunities and adjusting priorities to maximize results.
• Reinforce product knowledge, storytelling, and personalized selling techniques to elevate the customer experience.
• Create meaningful customer connections through authentic engagement, product expertise, and personalized service.
• Coach associates to deliver thoughtful recommendations and experiences that drive customer loyalty and repeat business.
• Serve as a trusted leader on the sales floor by providing coaching, feedback, recognition, and ongoing support to develop a high‑performing team.
• Partner with store leadership to onboard new team members, reinforce training, and foster a culture of accountability and collaboration.
• Serve as Leader on Duty by overseeing daily store execution and ensuring the team is prepared to deliver an exceptional customer experience.
• Execute brand standards across visual merchandising, inventory management, shipment processing, and daily operations while maintaining compliance with company policies.
• Support store events, activations, new store openings, and market initiatives as needed.

Skills

Retail leadership

Coaching selling behaviors

Sales results

Customer service

Communication skills

Store presentation

Tools

Shopify

Endear CRM

Slack

Google Workspace

Job description

Leap is seeking a results-driven Sales Supervisor for our boutique, powered by the Leap Platform in Chicago. You will lead on the sales floor, coach the team, and ensure an elevated customer experience while partnering with leadership to meet sales goals.

As Leader on Duty, you will manage daily operations, uphold brand standards, and drive performance across merchandising, inventory, and events. This hourly role offers bonus eligibility and benefits for eligible team members.