Sales Supervisor: Clienteling & Store Growth

RIMOWA GmbH; Honolulu (HI); On-site; USD 36,000 - 60,000; Full time

Job summary

RIMOWA GmbH in Honolulu is seeking a Sales Supervisor to support the store team in all service and operational duties, helping to drive productivity and performance. The role focuses on customer experience, teamwork, and execution of store standards.

Responsibilities include achieving monthly and annual sales targets, clienteling, supporting marketing initiatives, and training the sales staff while ensuring accurate inventory, repairs processing, and adherence to procedures.

Qualifications

• High School diploma or equivalent.
• Detail oriented and task focused.
• Strong communication skills, both verbal and written.
• Ability to work nights, weekends and holidays.
• Ability to lift and move up to 25 lbs.

Responsibilities

• Achieves monthly and annual sales targets by utilizing in-depth product knowledge and selling and customer service skills.
• Maintains client book and regularly follows up with clients to meet monthly clienteling goals.
• Assists Boutique Manager with execution of store marketing initiatives.
• Assists in training efforts and KPI management for sales team.
• Provides superior customer service and supports/supervises sales staff with store management.
• Processes customer repairs when requested.
• Understands and adheres to all store procedures including opening/closing, inventory display, and shipping/receiving policies.
• Ensures facility presentation, organization, and comfort for customers.

Skills

Detail-oriented

Professional communication

Team player

Problem-solving

Flexibility with hours

Lift 25 lbs

Education

High School diploma or equivalent

Job description

RIMOWA GmbH in Honolulu is seeking a Sales Supervisor to support the store team in all service and operational duties, helping to drive productivity and performance. The role focuses on customer experience, teamwork, and execution of store standards.

Responsibilities include achieving monthly and annual sales targets, clienteling, supporting marketing initiatives, and training the sales staff while ensuring accurate inventory, repairs processing, and adherence to procedures.