Sales Specialist - Full Time - Santa Rosa

Friedmans Home Improvement; Santa Rosa (CA); Vor Ort; USD 25.000 - 32.000; Vollzeit

Benefits dieser Stelle

Employee discount

Store bonus eligibility

Tuition reimbursement

401(k)

Zusammenfassung

Friedman’s Home Improvement in Santa Rosa, CA is seeking a full-time retail associate to deliver friendly, knowledgeable service and help customers find the right products. You’ll work with a team, learn product lines, and use store technology to answer questions and process inquiries.

The role emphasizes strong customer service, product knowledge, and teamwork, with benefits like a generous employee discount, 401(k), tuition reimbursement, and store bonus eligibility.

Qualifikationen

• High School Diploma or equivalent required.
• 1 or more years of experience in a retail environment preferred.
• Strong knowledge of technology with the ability to learn new systems effectively and efficiently.

Aufgaben

• Answers customer’s questions concerning location, price, and use of merchandise.
• Service all customers in your area or phone inquiries in an accurate and courteous manner.
• Constantly upgrade product knowledge in your area and of all merchandise locations throughout store.
• Assist customer by walking them to the proper department and personally finding product or by asking for assistance.
• Basic understanding of computer system and able to complete customer inquiries, quotes and orders as needed.
• Determine customers’ needs by finding requested product or selling them a related or substitute item.
• Selling and closing sales on a project-oriented basis by demonstrating products of related items to customer and presenting promotional sales product facts, information and product data.
• Exhibit the ability to service multiple customers in a friendly, efficient and effective manner.
• Equipment Operation such as but not limited to: pallet jacks, forklifts, order pickers, saws and specialty equipment where needed.

Kenntnisse

Customer service

Retail experience

Tech-savvy

Ausbildung

High School Diploma or equivalent

Tools

Microsoft Office Suite

Jobbeschreibung

Job Details

Job Location: Santa Rosa Store - Santa Rosa, CA 95407
Position Type: Full Time
Salary Range: $18.47 - $22.91 Hourly
Join Friedman’s, where our mission is to Deliver the Human Side of Home Improvement. Named a “Best Place to Work” and voted Sonoma County’s Best Home Improvement Store 14 years in a row, we’re built on a positive, team-oriented culture built on decades of trust and service.

We offer bundled benefits; eligibility for a discretionary bonus; 401(k). You’ll also enjoy a generous employee discount and tuition reimbursement to support your career path. At Friedman’s, you’re not just starting a job, you’re joining a team that leads, grows, and builds something bigger together.

Essential Duties and Responsibilities

• Answers customer’s question’s concerning location, price, and use of merchandise
• Service all customers in your area or phone inquiries in an accurate and courteous manner.
• Constantly upgrade product knowledge in your area and of all merchandise locations throughout store.
• Assist customer by walking them to the proper department and personally finding product or by asking for assistance.
• Basic understanding of computer system and able to complete customer inquiries, quotes and orders as needed.
• Determine customers’ needs by finding requested product or selling them a related or substitute item.
• Selling and closing sales on a project-oriented basis by demonstrating products of related items to customer and presenting promotional sales product facts, information and product data.
• Exhibit the ability to service multiple customers in a friendly, efficient and effective manner.
• Equipment Operation such as but not limited to: pallet jacks, forklifts, order pickers, saws and specialty equipment where needed

Qualifications

• High School Diploma or equivalent required. 1 or more years of experience in a retail environment preferred
• Experience qualifying customer needs and handling customer situations
• Strong knowledge of technology with the ability to learn new systems effectively and efficiently
• Knowledge of Microsoft Office Suite (Word, Excel, Outlook, Teams)
• The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

What’s in Friedman’s toolbox for Team Members

• Employee discount on all merchandise
• Store bonus eligibility
• Team Member of the Quarter opportunities
• Tuition reimbursement to further career path

This is a non-exempt position located at Friedman’s Home Improvement, CA retail store. Hours are retail need based from Sunday – Saturday.

Friedman’s Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman’s Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.