Sales Specialist - Part Time - Petaluma

Paycom; Petaluma (CA); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Employee discount

Store bonus eligibility

Team Member of the Quarter

Tuition reimbursement

Job summary

Friedman's Home Improvement in Petaluma, CA is seeking a Part Time Team Member to assist customers in-store and over the phone. The role includes answering questions, guiding customers to the right departments, and maintaining product knowledge.

This non-exempt position offers hourly pay of $18.47 to $22.91, with benefits like employee discount, store bonus eligibility, tuition reimbursement, and quarterly recognition. Hours are based on store needs, Sundays through Saturdays.

Qualifications

• High School Diploma or equivalent required.
• 1+ years of retail experience preferred.
• Experience qualifying customer needs and handling customer situations.
• Strong knowledge of technology and ability to learn new systems quickly.
• Proficient with Microsoft Office (Word, Excel, Outlook, Teams).

Responsibilities

• Answer customer's questions concerning location, price, and use of merchandise.
• Service all customers in your area or phone inquiries in a courteous manner.
• Constantly upgrade product knowledge in your area and across store locations.
• Assist customers by guiding to the proper department and locating products.
• Basic computer skills to complete inquiries, quotes and orders.
• Determine customer needs and suggest related or substitute items.
• Sell and close sales on a project-oriented basis and present product data.
• Operate equipment as needed (pallet jacks, forklifts, order pickers, saws).

Skills

Customer service

Tech savvy

Multi-tasking

MS Office

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Job Details

Job Location: Petaluma Store - Petaluma, CA 94954, Position Type: Part Time, Salary Range: $18.47 - $22.91 Hourly, Join Friedman’s, where our mission is to Deliver the Human Side of Home Improvement. Named a "Best Place to Work" and voted Sonoma County’s Best Home Improvement Store 14 years in a row, we’re built on a positive, team-oriented culture built on decades of trust and service.

Essential Duties and Responsibilities

• Answers customer's question's concerning location, price, and use of merchandise
• Service all customers in your area or phone inquiries in an accurate and courteous manner.
• Constantly upgrade product knowledge in your area and of all merchandise locations throughout store.
• Assist customer by walking them to the proper department and personally finding product or by asking for assistance.
• Basic understanding of computer system and able to complete customer inquiries, quotes and orders as needed.
• Determine customers' needs by finding requested product or selling them a related or substitute item.
• Selling and closing sales on a project-oriented basis by demonstrating products of related items to customer and presenting promotional sales product facts, information and product data.
• Exhibit the ability to service multiple customers in a friendly, efficient and effective manner.
• Equipment Operation such as but not limited to: pallet jacks, forklifts, order pickers, saws and specialty equipment where needed

Qualifications

• High School Diploma or equivalent required. 1 or more years of experience in a retail environment preferred
• Experience qualifying customer needs and handling customer situations
• Strong knowledge of technology with the ability to learn new systems effectively and efficiently
• Knowledge of Microsoft Office Suite (Word, Excel, Outlook, Teams)
• The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

What's in Friedman's toolbox for Team Members

• Employee discount on all merchandise
• Store bonus eligibility
• Team Member of the Quarter opportunities
• Tuition reimbursement to further career path

This is a non-exempt position located at Friedman's Home Improvement, CA retail store. Hours are retail need based from Sunday - Saturday.

Friedman's Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman's Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.