Lumber Yard - Full Time - Santa Rosa

Friedmans Home Improvement; Santa Rosa (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Store bonus eligibility

Tuition reimbursement

Team Member of the Quarter

Job summary

Friedman’s Home Improvement in Santa Rosa, CA is seeking a full-time store associate to assist customers, answer questions, and guide them to the right departments while maintaining product knowledge and pricing. The role requires strong communication and basic computer skills, with a willingness to learn company systems.

We offer employee discounts, store bonus eligibility, tuition reimbursement, and a supportive team culture in a best-place-to-work environment.

Qualifications

• HS diploma or equivalent required; 1+ year retail experience preferred.
• Experience identifying customer needs and handling situations.
• Strong tech knowledge; ability to learn new systems.
• Proficiency with Microsoft Office (Word, Excel, Outlook, Teams).

Responsibilities

• Answers customer questions concerning location, price, and merchandise.
• Service all customers in person or via phone inquiries in a courteous manner.
• Upgrade product knowledge within store and across locations.
• Assist customers by guiding to departments and locating products.
• Operate computer systems to complete inquiries, quotes and orders.

Skills

Customer service

Retail experience

MS Office

Education

High School Diploma or equivalent

Tools

POS system

Job description

Job Details
Job Location: Santa Rosa Store - Santa Rosa, CA 95407
Position Type: Full Time
Salary Range: $18.47 - $21.19 Hourly

Join Friedman’s, where our mission isDeliver the Human Side of Home Improvement. Named a “Best Place to Work” and voted Sonoma County’s Best Home Improvement Store 14 years in a row, we’re built on a positive, team-oriented culture built on decades of trust and service.

We offer bundled benefits; eligibility for a discretionary bonus; 401(k).You’ll also enjoy a generous employee discount and tuition reimbursement to support your career path. At Friedman’s, you’re not just starting a job, you’re joining a team that leads, grows, and builds something bigger together.

Essential Duties and Responsibilities

• Answers customer’s question’s concerning location, price, and use of merchandise
• Service all customers in your area or phone inquiries in an accurate and courteous manner.
• Constantly upgrade product knowledge in your area and of all merchandise locations throughout store.
• Assist customer by walking them to the proper department and personally finding product or by asking for assistance.
• Basic understanding of computer system and able to complete customer inquiries, quotes and orders as needed.
• Determine customers’ needs by finding requested product or selling them a related or substitute item.
• Selling and closing sales on a project-oriented basis by demonstrating products of related items to customer and presenting promotional sales product facts, information and product data.
• Exhibit the ability to service multiple customers in a friendly, efficient and effective manner.
• Equipment Operation such as but not limited to: pallet jacks, forklifts, order pickers, saws and specialty equipment where needed

Qualifications

• High School Diploma or equivalent required. Oneor more years of experience in a retail environment preferred
• Experience qualifying customer needs and handling customer situations
• Strong knowledge of technology with the ability to learn new systems effectively and efficiently
• Knowledge of Microsoft Office Suite (Word, Excel, Outlook, Teams)
• The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100pounds.

What’s in Friedman’s toolbox for Team Members

• Employee discount on all merchandise
• Store bonus eligibility
• Team Member of the Quarter opportunities
• Tuition reimbursement to further career path

This is a non-exempt position located at Friedman’s Home Improvement, CA retail store. Hours are retail need based from Sunday – Saturday.

Friedman’s Home Improvement is proud to be an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Friedman’s Home Improvement will consider for employment qualified applicants with criminal convictions in a manner consistent with AB 1008.