Sales Solutions Engineer

Accommodations Plus International; Melville (NY); On-site; USD 125,000 - 135,000; Full time

Job summary

Accommodations Plus International (API) is seeking a Senior Sales Solutions Engineer to be the technical voice in the sales cycle. You will partner with Sales leadership to design solutions on API's SaaS platform, demonstrate value, and lead technical responses to RFPs and security questionnaires for airlines, cruise lines, and other travel operators.

The role requires strong enterprise SaaS pre-sales experience, excellent presentation skills, and the ability to travel roughly 20–25%.

Qualifications

• 7–10 years in solutions engineering or technical pre-sales for enterprise B2B SaaS.
• Experience supporting complex, multi-stakeholder sales cycles and six- to seven-figure SaaS deals.
• Working knowledge of APIs (REST/JSON) and data integration expectations.
• Strong presentation, storytelling, and whiteboarding skills for diverse audiences.
• Excellent RFP responses and solution documentation.
• Bachelor's degree in business, information systems, engineering, or related field, or equivalent experience.
• Willingness to travel ~20–25% and work in a remote environment when needed.

Responsibilities

• Lead technical discovery with airlines, cruise lines, rail operators, and travel partners to uncover pain points and success criteria.
• Design and present tailored solutions on API's SaaS platform and translate workflows into business value.
• Deliver live demos, proofs-of-concept, and executive presentations to diverse audiences.
• Own technical responses for RFPs, RFIs, and security questionnaires in partnership with Sales and Legal.
• Coordinate with Product, Engineering, and Client Delivery to scope implementations and set timelines.
• Ensure smooth handoff to Client Delivery post-sales.

Skills

Solutions engineering

Enterprise SaaS sales

REST/JSON APIs

RFP responses

Presentation skills

Travel 20-25%

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term growth.

Our mission is to make layovers simpler and more efficient for crew members—and we bring that to life through deep industry expertise and a practical, results-driven approach.

Today, API's platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.

At API, we're building a culture rooted in succeeding and thriving together. It's a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters.

If you're looking to grow your career in a company that values steady progress, real impact, and long-term development, we'd like to meet you!

Position Overview

The Senior Sales Solutions Engineer is the technical voice of API in the sales cycle. You will partner with Sales leadership and Client Delivery to understand airline and travel-operator requirements, design solutions on API's SaaS platform, and show prospects and existing clients how our technology streamlines crew planning, accommodation sourcing, and day‑of‑operations management.

This is a senior individual-contributor role for a seasoned pre-sales professional who has sold complex, enterprise B2B SaaS and is comfortable engaging executives, operations leaders, and technical teams alike.

What You'll Do

• Lead technical discovery with airlines, cruise lines, rail operators, and travel partners to uncover operational pain points, integration needs, and success criteria.
• Design and present tailored solutions on API's SaaS platform, translating complex workflows (crew planning, hotel sourcing, transportation, disruption management) into clear business value.
• Deliver compelling live demonstrations, proof‑of‑concepts, and executive presentations to audiences ranging from operations teams to C‑suite buyers.
• Own the technical response for RFPs, RFIs, security questionnaires, and contract‑stage technical negotiations in partnership with Sales and Legal.
• Assess client systems and data flows (crew management, scheduling, and payment systems) and recommend API‑based or file‑based integration approaches.
• Work with Product, Engineering, and Client Delivery to scope implementations, define timelines, and set realistic expectations before contract signature.
• Maintain a clear handoff to Client Delivery so that commitments made in the sales cycle are carried through onboarding.
• Partner with Account Executives on opportunity strategy, qualification, competitive positioning, and forecasting accuracy.
• Capture market and customer feedback and communicate product gaps and opportunities to Product leadership.
• Build and maintain demo environments, reusable assets, case studies, and technical sales collateral.
• Represent API at industry conferences, webinars, and customer events.

What You'll Bring

Minimum Qualifications

• 7-10 years of experience in solutions engineering, sales engineering, or technical pre-sales, with a strong track record in enterprise B2B SaaS.
• Demonstrated success supporting complex, multi‑stakeholder sales cycles and contributing to six‑ and seven‑figure SaaS deals.
• Working knowledge of APIs (REST/JSON), data integration concepts, and enterprise security and compliance expectations.
• Exceptional presentation, storytelling, and whiteboarding skills, with the ability to adapt to technical and non‑technical audiences.
• Strong written communication, including RFP responses and solution documentation.
• Bachelor's degree in business, information systems, engineering, or a related field, or equivalent experience.
• Ability to work independently in a remote environment and travel approximately 20-25%.

Preferred Qualifications

• Experience in the travel, airline, hospitality, transportation, or workforce‑management technology space.
• Experience with CRM and sales tooling (e.g., Salesforce, demo platforms, mutual action plans).
• Familiarity with SQL, data visualization, or scripting for demos and proof‑of‑concepts.
• Multilingual skills, particularly Spanish or Portuguese, are a plus given API's global client base.
• Strategic Thinking

Position Type and Expected Hours of Work

Full‑time. API supports a 24/7/365 operation; core hours are standard business hours, with flexibility needed to accommodate client time zones, demos, and travel.

Compensation

The good faith annual base salary range for this position is $125,000 to $135,000 USD.

Compensation is determined based on several factors, including the candidate's experience, qualifications, and skill set, geographic location, as well as internal alignment and external benchmarks.

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.