Sales & Service Expert — Free Gym Membership

24 Hour Fitness; Castro Valley (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401k with match

Job summary

24 Hour Fitness is seeking a Sales and Service Expert (SSE) in Castro Valley, CA. The SSE delivers compelling membership, fitness, and retail offerings and focuses on member acquisition and retention.

This role involves engaging guests, explaining club benefits, and guiding customers through the sales process to achieve revenue targets. The position emphasizes guest onboarding, lead generation, and delivering a best-in-class member experience in a vibrant fitness environment with a supportive

Qualifications

• Demonstrated knowledge of sales practices and techniques.
• Familiarity with fitness or retail environments is preferred.

Responsibilities

• Executes the CARE sales model with each guest and explains how products/services meet their fitness needs.
• Tours potential members through the club and describes facilities, services and amenities aligned with their goals.
• Enrolls guests using approved sales techniques and MAP procedures.
• On-boards new members and supports retention to drive club profitability.
• Consistently meets or exceeds personal and team sales goals.

Skills

Sales techniques

Customer service

Interpersonal communication

POS system

Education

High School Diploma

Tools

Membership software

POS System

Job description

24 Hour Fitness is seeking a Sales and Service Expert (SSE) in Castro Valley, CA. The SSE delivers compelling membership, fitness, and retail offerings and focuses on member acquisition and retention.

This role involves engaging guests, explaining club benefits, and guiding customers through the sales process to achieve revenue targets. The position emphasizes guest onboarding, lead generation, and delivering a best-in-class member experience in a vibrant fitness environment with a supportive