Gym Sales & Service Pro: Grow Memberships

24 Hour Fitness; San Ramon (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Medical/Dental/Vision benefits

Paid time off

Employee Resource Groups

Job summary

24 Hour Fitness is seeking a Sales and Service Expert (SSE) at our San Ramon club to deliver an outstanding sales and service experience. You will guide guests through membership, fitness, and retail offerings, building relationships that drive acquisition and retention.

The role emphasizes enrolling members, promoting fitness solutions, and meeting revenue goals while delivering a friendly, high-energy guest experience in a busy club environment.

Qualifications

• High school diploma or GED required.
• CPR and AED certification from an approved organization within 60 days of employment.
• Bachelor's degree preferred.

Responsibilities

• Executes the CARE sales model with each guest and relates how 24 Hour Fitness products/services satisfy fitness needs.
• Tours potential members through the club and describes facilities, equipment, and services tied to individual goals; registers guests through the digital kiosk.
• Communicates membership and fitness offers using company tools; enrolls guests following sales protocols.
• On-boards new members and supports retention activities to drive club profitability.
• Consistently achieves or exceeds personal and team sales goals.

Skills

Sales practices

Fitness industry

Computers

Interpersonal skills

Customer service

Independent/self-starter

Team player

POS system

Membership software

Education

High School Diploma or GED

CPR & AED certification

Bachelor's degree preferred

Tools

POS System

Membership System software

Job description

24 Hour Fitness is seeking a Sales and Service Expert (SSE) at our San Ramon club to deliver an outstanding sales and service experience. You will guide guests through membership, fitness, and retail offerings, building relationships that drive acquisition and retention.

The role emphasizes enrolling members, promoting fitness solutions, and meeting revenue goals while delivering a friendly, high-energy guest experience in a busy club environment.