Sales Service Analyst: Customer Insight & Support

Lakeside Foods Inc.; Manitowoc (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

401(k) with company match

Paid vacation & personal time

Training opportunities

Growth opportunities

Job summary

Lakeside Foods Inc. is seeking a Sales Service Analyst to support the sales team by managing customer and broker requests, coordinating account activities, maintaining customer data, and assisting with reporting and business analysis.

This role serves as a key liaison between customers, brokers, internal business partners, and the sales team to help ensure exceptional customer service and successful execution of sales initiatives.

Qualifications

• Bachelor's degree in Business or related field preferred.
• 3–5 years in sales support, sales operations, customer support, or project coordination.
• Knowledge of GS1, GDSN and customer item setup is a plus.

Responsibilities

• Manage customer and broker requests, documentation, and portals.
• Coordinate customer samples, plant tours, food shows, and visits.
• Support presentations, business reviews, bids, and RFP responses.
• Track sales performance, awarded business, and growth opportunities.
• Analyze broker reporting and communicate trends and insights.
• Maintain customer, item, and sales data across systems.
• Assist with item setup, product data management, and platform requirements.
• Support trade spend tracking, pricing execution, and contract compliance.
• Collaborate with Sales, Marketing, Customer Service, Operations, Finance, and Supply Chain.

Skills

Excel

Analytical Skills

Communication

Organizational Skills

Multi-tasking

Customer-focused

Education

Bachelor's degree in Business or related field

Tools

GS1

GDSN

Job description

Lakeside Foods Inc. is seeking a Sales Service Analyst to support the sales team by managing customer and broker requests, coordinating account activities, maintaining customer data, and assisting with reporting and business analysis.

This role serves as a key liaison between customers, brokers, internal business partners, and the sales team to help ensure exceptional customer service and successful execution of sales initiatives.