Sales & Service Agent

The Juris Agency; Tennessee; On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

PTO

Hands-on Training

Mon-Fri Schedule

Job summary

New Day Insurance is growing in Tennessee and is hiring an Inside Sales Agent to join our team in Ooltewah. You will work our existing book of clients to handle service, identify coverage gaps, and cross-sell products to protect customers, with a focus on growing and retaining the book.

The role offers a base pay plus commission and bonuses, with a schedule Monday through Friday in the office. Insurance experience is a plus, training is provided, and opportunities to advance as the agency grows.

Qualifications

• Experience in insurance sales or customer service preferred; training provided.
• Must complete licensing and participate in ongoing training and coaching.
• Motivated by clear goals and results; integrity and teamwork.

Responsibilities

• Handle customer service from start to finish, providing exceptional service.
• Identify coverage gaps and cross-sell additional products to better protect customers.
• Educate customers so they fully understand and feel confident in their coverage.
• Execute proactive follow-ups to maintain strong client relationships and protect retention.
• Follow agency processes on every service and sales call.

Skills

Customer service

Sales

Communication

Relationship building

Goal oriented

Job description

Job Description

New Day Insurance is growing, and we are hiring an Inside Sales Agent to join our team.

This role is for someone who loves helping people and hitting sales goals. You will work our existing clients: handle service, find coverage gaps, and cross-sell what they are missing. Success is taking great care of our clients while growing and retaining the book.

Pay that grows - Earn predictable base pay plus commission and bonuses when you keep clients and round out the book.

Built-in opportunity - You work the book we already have, not an empty desk

Real resources - We provide training, systems, and processes so you don’t have to guess.

Strong leadersh - We coach you daily to master the job and to succeed; not just checking in

Salary Range: $36,000 - $50,000 per year (Base Pay + Commission + Bonuses)

Schedule: Monday - Friday in Office (No weekends)

Benefits

• Paid Time Off (PTO)
• Hands on Training
• Mon-Fri Schedule

Responsibilities

Handle customer service from start to finish, providing exceptional service

Identify coverage gaps and cross-sell additional products to better protect customers

Educate customers so they fully understand and feel confident in their coverage.

Execute proactive follow-ups to maintain strong client relationships and protect retention.

Follow agency processes on every service and sales call.

About Us

New Day Insurance is a locally owned, growing insurance agency based in Ooltewah, serving customers throughout Tennessee, Georgia, and Alabama. We believe in providing personal service, clear guidance, and the right protection for every customer. Our team values integrity, accountability, teamwork, and doing great work.

Why Join Us

At New Day Insurance, we’re building an agency where good people can build great careers. You’ll work in a professional, team-oriented office with clear expectations and the support to succeed. We value people who take initiative, care about their work, and want to keep getting better. Strong performance is recognized, with opportunities to grow as the agency grows. We work together, take care of our customers, and hold ourselves to high standards. If you’re looking for a rewarding career where your work and results matter, let’s talk.

Requirements

Insurance experience is a plus, not required. We train you so you can grow quickly and confidently.

Complete licensing and stay engaged in our continuous training and coaching.

Motivated by clear goals and results.

Integrity, accountability, teamwork, initiative, and a drive to get better.