Sales & Scheduling Specialist (Appointment Coordinator)

ADP, Inc.; Lubbock (TX); On-site; USD 19,000 - 30,000; Part time

Job summary

ADP, Inc. in Texas (Lubbock) seeks an energetic Appointment Coordinator to join our team. You will be the first point of contact for clients and prospects, manage schedules, coordinate appointments, and ensure a seamless experience for all.

The role emphasizes proactive communication, multitasking, and customer-service focus. Schedule is Monday to Friday 9am to 2pm, offering growth within a fast-paced environment.

Qualifications

• Proven experience in inside sales or appointment setting with outbound calling.
• Familiarity with CRM software such as Salesforce or similar platforms for managing contacts and scheduling.
• Excellent English communication, verbal and written; Spanish a plus.

Responsibilities

• Schedule appointments with clients, prospects, and internal teams using CRM.
• Conduct outbound calling campaigns to nurture leads and follow up on inquiries.
• Coordinate with sales to ensure appointment readiness and accuracy.
• Maintain detailed CRM records of interactions, statuses, and client preferences.
• Negotiate appointment times to align with client needs and team schedules.
• Provide excellent customer service, addressing client questions promptly and professionally.

Skills

Inside sales

Appointment setting

CRM Salesforce

English communication

Spanish language

Tools

Salesforce

Job description

ADP, Inc. in Texas (Lubbock) seeks an energetic Appointment Coordinator to join our team. You will be the first point of contact for clients and prospects, manage schedules, coordinate appointments, and ensure a seamless experience for all.

The role emphasizes proactive communication, multitasking, and customer-service focus. Schedule is Monday to Friday 9am to 2pm, offering growth within a fast-paced environment.