Sales Representative

Studco Building Systems Pty Ltd; New York, Iowa (NY, LA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Paid time off

Vision insurance

Job summary

Studco Building Systems Pty Ltd is seeking an Inside Sales professional to work in person at our Webster NY facility. You will collaborate in a fast-paced, team-oriented environment to ensure customer satisfaction and secure orders.

The role focuses on the EZ Concept product line, providing technical knowledge, training, and end-to-end solutions to architects, designers, builders, and distributors. A strong background in sales and customer service is required.

Qualifications

• Bachelor's degree in Business or related field required.
• Minimum of 5 years in a professional selling environment.
• Professional demeanor, high-energy, fast-paced and focused.
• Proactive selling skills and fanatical customer service.
• Effective communication and interpersonal skills.
• Advanced computer skills and ability to handle technical information.
• Stress and time management abilities are essential.

Responsibilities

• Handle inbound/outbound calls to assist architects, designers, builders, and distributors with consultative feedback.
• Provide customers with technical product knowledge and upsell products and end-to-end solutions.
• Qualify quotes and orders and guide customers through buying process.
• Perform virtual trainings to architects and builders on products/services.
• Support generating quotes and review drawings to finalize orders.
• Respond to email inquiries and web chats from customers.
• Support independent sales reps with marketing material and samples.
• Maintain confidentiality of business, manufacturing, and supplier details.
• Perform other duties as assigned by General Manager of Inside Sales and Business Development.

Skills

Sales experience

Customer service

Communication

Time management

Attention to detail

Teamwork

Stress management

Proactive selling

Education

Bachelor's degree in Business or related field

Tools

NetSuite ERP

CRM software

Microsoft Excel

Job description

Job description:

Please note this is not a remote working opportunity. The successful candidate for this role must be able to work in person in the office at our Webster NY Facility

The Inside Sales role is responsible for working collaboratively in a team oriented environment to provide the highest level of customer satisfaction, while maintaining speed and accuracy to secure orders. The sales support group provides a positive and fast paced dynamic which aligns to the overall Studco Company culture. We are a growing Global business looking for key team members to take the company to the next level. Studco will provide the successful candidate with the opportunity for both career development and industry exposure.

This position will be supporting our EZ Concept line of products.

Duties & Responsibilities

• Handle inbound / outbound phone activity to assist architects, designers, custom home builders, general contractors, and building material distributors with consultative feedback on their relevant projects
• Provide customers with technical product knowledge and upsell them on our product offerings and end to end custom solutions.
• Qualify all of the details of quotes and orders and guide customers through the buying process
• Perform virtual trainings to architects and builders on our products and services offered
• Support generating quotes and review drawing documents as needed to finalize orders
• Respond to email inquiries and webchats from current and prospective customers
• Support independent sales reps to grow sales and supply them with marketing material and samples as needed
• Understand and maintain confidentiality relating to all business activities, especially relating to manufacturing details and customer/ supplier details.
• Perform other related duties as assigned by the General Manager of Inside Sales and Business Development

Main Activities and Performance standards:

• Provide training and support to internal team who will require more knowledge of the industry, our sales process, and products we offer
• Work as a team with the sales department to do whatever is needed to assist customers or other teammates

Other Required Skills

• Bachelor’s Degree in Business or a related field
• Minimum of 5 years in a professional selling environment
• Professional demeanor, high-energy, fast-paced, focused
• Proactive selling skills
• Fanatical customer service skills
• Effective communication skills
• Advanced computer skills
• Reasoning Ability
• Excellent interpersonal skills
• Decision Making skills
• Attention to detail and high level of accuracy
• An ability and desire to work with technical information
• Stress Management
• Time Management Skills

Preferred Skills:

• Door and frame industry experience given additional consideration
• Estimating, architectural, or manufacturing background
• Familiarity with ERP systems, specifically NetSuite
• CRM Software experience

All candidates are expected to comply with Studco's People KPI's including the organizations core values:

• Caring for the well-being of all stakeholders
• Act with the utmost integrity and honesty
• Take responsibility and be accountable
• Passion for everything we do
• Change construction through innovation
• Intensely focus on our customers
• Listen, Understand, and act
• What we do we excel at

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off