Inside Sales Representative

New Castle Building Products; Eastport (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Paid vacation

Holidays

Job summary

New Castle Building Products in Eastport, NY, is seeking an Inside Sales Representative to handle calls, emails, quotes, and order processing for contractor accounts, supporting the outside sales team. The role requires strong interpersonal skills and the ability to communicate with contractors, homeowners, and colleagues.

Responsibilities include preparing quotes, processing returns and projects, maintaining product knowledge across roofing, siding and related materials, and coordinating

Qualifications

• Bilingual Spanish is a plus.
• Strong customer service focus.
• Clear communication with contractors, homeowners, and staff.
• Basic math skills for quotes and orders.

Responsibilities

• Answer phone calls and emails, quote projects for the outside sales team and contractor accounts.
• Process completed orders and projects.
• Coordinate customer delivery requirements with the dispatcher.
• Assist with inventory and other duties as assigned.

Skills

Bilingual (Spanish)

Customer service

Communication skills

Basic math

Job description

Description

If you are an assertive, self-starter who is detail oriented and likes to multi-task with shifting priorities, deadlines and goals, then this is the position for you!

New Castle Building Products (NCBP) is a privately owned full service building material distributor based in White Plains, NY. NCBP operates with seven core values: Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility and Passion. All our 20+ locations from Massachusetts to Baltimore operate with these core values as their driving force. We look for team members who will display and share these values with fellow employees and customers as we strive to develop the next generation of knowledgeable professional within the commercial and residential roofing industry.

Our location based in Eastport is seeking an Inside Sales Representative. In this role, the applicant will be responsible for answering phone calls, emails, quoting projects for the outside sales team, and other contractor accounts, processing completed orders and projects, as well as cold calling prospective customers. Must have strong interpersonal skills, and the ability to effectively communicate with contractors, homeowners, and other employees.

Day-to-day Responsibilities

• Working in a fast-paced environment
• Preparing quotes for potential customers
• Handle and process customer returns
• Develop and maintain a working technical knowledge of products sold
• Coordinate customer delivery requirements with the dispatcherShared responsibility for inventory management and purchasing
• You will be expected to perform other duties as assigned

Requirements For The Role

• Bi-Lingual (Spanish) is a plus
• Must have a can do, customer service first attitude
• Basic math skills
• Must have a good memory to be able retain a working technical knowledge on vast amounts of building materials (Roofing, Siding, Decking, Windows/Doors, Waterproofing)
• Prior experience with building materials is a plus
• Able to work in a fast-paced environment
• Commitment to the Company's mission and its core values
• Excellent communication skills

How does this role benefit you?

• Competitive Pay
• Benefits: Medical / Dental / Vision / Life Insurance
• 401(k) with discretionary employer match
• Paid vacation and Holidays
• Yearly reviews with opportunities to advance your career based on performance

Wage Range: $20 - $28/hour plus additional benefits. In compliance with applicable law, this range is a good faith estimate based on potential employee qualifications, operational needs and other considerations permitted by law.