Inside Sales Representative

New Castle Building Products, Inc.; New York (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) matching

Paid vacation and holidays

Annual reviews

Job summary

New Castle Building Products, Inc. in East Elmhurst, NY, is seeking an Inside Sales Representative. You will answer calls, emails, quote projects for the outside sales team, process orders and contractor accounts, and support deliveries while building product knowledge.

You should be customer-focused with strong communication, basic math, and the ability to multi-task in a fast-paced environment. Bilingual Spanish is a plus; competitive pay and benefits accompany the role.

Qualifications

• Bi-Lingual Spanish is a plus.
• Strong interpersonal and communication skills.
• Ability to handle quotes and orders.
• Experience with building materials is a plus.

Responsibilities

• Answer phone calls and emails from contractors and homeowners.
• Quote projects for the outside sales team.
• Process completed orders and projects for contractor accounts.
• Assist with returns and inventory coordination.
• Coordinate delivery requirements with the dispatcher.
• Perform other duties as assigned.

Skills

Customer service

Communication

Bilingual Spanish

Fast-paced work

Job description

Description

If you are an assertive, self-starter who is detail oriented and likes to multi-task with shifting priorities, deadlines and goals, then this is the position for you!

New Castle Building Products (NCBP) is a privately owned full service building material distributor based in White Plains, NY. NCBP operates with seven core values: Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility and Passion. All our 20+ locations from Massachusetts to Baltimore operate with these core values as their driving force. We look for team members who will display and share these values with fellow employees and customers as we strive to develop the next generation of knowledgeable professional within the commercial and residential roofing industry.

Our location based in East Elmhurst is seeking an Inside Sales Representative. In this role, the applicant will be responsible for answering phone calls, emails, quoting projects for the outside sales team, and other contractor accounts, processing completed orders and projects, as well as cold calling prospective customers. Must have strong interpersonal skills, and the ability to effectively communicate with contractors, homeowners, and other employees.

Day-to-day Responsibilities

• Working in a fast-paced environment
• Preparing quotes for potential customers
• Handle and process customer returns
• Develop and maintain a working technical knowledge of products sold
• Coordinate customer delivery requirements with the dispatcher
• Shared responsibility for inventory management and purchasing
• You will be expected to perform other duties as assigned

Requirements For The Role

• Bi-Lingual (Spanish) is a plus
• Must have a can do, customer service first attitude
• Basic math skills
• Must have a good memory to be able retain a working technical knowledge on vast amounts of building materials (Roofing, Siding, Decking, Windows/Doors, Waterproofing)
• Prior experience with building materials is a plus
• Able to work in a fast-paced environment
• Commitment to the Company's mission and its core values
• Excellent communication skills

How does this role benefit you?

• Competitive Pay
• Benefits: Medical / Dental / Vision / Life Insurance
• 401(k) with discretionary employer match
• Paid vacation and Holidays
• Yearly reviews with opportunities to advance your career based on performance

Wage Range: $20 - $28/hour plus additional benefits. In compliance with applicable law, this range is a good faith estimate based on potential employee qualifications, operational needs and other considerations permitted by law.