Sales Professional

Hilton Grand Vacations Inc.; Saint Augustine (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

Hilton Grand Vacations Inc. seeks a Sales Professional in St. Augustine, FL.

This full-time, on-site role focuses on engaging prospective Members and guests, delivering tailored presentations that highlight ownership and club membership benefits. You will build rapport, qualify leads, and guide customers from initial contact to closing, while staying informed on promotions and company policies. You will follow up on leads, maintain accurate records in sales systems, and collaborate with

Qualifications

• Strong sales and negotiation skills.
• Excellent customer service and relationship-building abilities.
• Clear verbal and written communication skills.
• Basic proficiency with CRM or sales systems.
• Resilience, adaptability, and goal-oriented mindset.

Responsibilities

• Engage prospective Members and guests with tailored sales presentations.
• Build rapport and qualify leads; understand customer needs.
• Guide prospects through the sales process from initial contact to closing.
• Follow up on leads; maintain records in sales systems.
• Collaborate with team to meet and exceed sales goals.
• Stay current on product offerings, promotions, and policies; uphold brand standards.

Skills

Sales

Negotiation

Customer service

Relationship-building

Communication

CRM

Sales systems

Resilience

Adaptability

Goal-oriented

Education

High school diploma or equivalent

Business/Marketing education (plus)

Tools

CRM

Job description

Company Description

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing, and operating high-quality, shared-ownership properties in sought-after vacation destinations. The company also manages innovative club membership programs that offer exclusive exchange options, leisure travel benefits, and reservation services to its Members. With more than 10,000 Team Members worldwide, Hilton Grand Vacations is committed to delivering exceptional service, quality accommodations, and memorable travel experiences. The organization fosters a culture of hospitality, growth, opportunity, and work-life balance across its club-affiliated properties, sales centers, and corporate offices. Team Members are supported in a respectful, inclusive environment designed to help them succeed and advance their careers.

Role Description

The Sales Professional is a full-time, on-site role based in St Augustine, FL. This role focuses on engaging prospective Members and guests, delivering tailored sales presentations that highlight the benefits of Hilton Grand Vacations ownership and club membership programs. Day-to-day responsibilities include building rapport with potential buyers, qualifying leads, understanding customer needs, and guiding them through the sales process from initial contact to closing. The Sales Professional will follow up on leads, maintain accurate records in sales systems, and collaborate with team members to meet and exceed individual and team sales goals. The role also involves staying current on product offerings, promotions, and company policies, while consistently upholding brand standards and providing a high level of customer service.

Qualifications

• Strong sales and negotiation skills, with a proven ability to close deals and meet or exceed sales targets.
• Excellent customer service and relationship-building skills, including the ability to listen, understand needs, and build trust with diverse clients.
• Clear verbal and written communication skills, with confident presentation abilities in both individual and group settings.
• Basic proficiency with CRM or sales systems, along with solid organizational and time-management skills to manage leads and follow-ups.
• Resilience, adaptability, and a goal-oriented mindset, with the ability to work in a fast-paced, performance-driven environment.
• Prior experience in hospitality, vacation ownership, real estate, or a related sales field is preferred but not required.
• High school diploma or equivalent required; additional education in business, marketing, or a related discipline is a plus.
• Ability to work on-site in St Augustine, FL, including weekends and holidays as business needs require.