Sales Professional

Brobston Group LLC; Pittsburgh (Allegheny County); On-site; USD 35,000 - 52,000; Full time

Job summary

Brobston Group LLC seeks a Sales Professional to focus on understanding client needs and building lasting relationships in our showroom environment. You will tell the story of our timepieces and jewelry, using in-depth product knowledge and hospitality to deliver memorable service.

You will manage client relationships in the showroom, leverage the CRM platform, and maintain professional standards while collaborating with a team to achieve sales goals.

Qualifications

• High School Diploma or equivalent.
• 1 year of retail sales experience.
• Excellent storytelling ability.
• Passion for timepieces and/or jewelry.
• Excellent client service and selling skills.
• Excellent interpersonal and communication skills (verbal and written).
• Excellent organizational skills.
• Ability to work as a team.
• Able to multitask in a fast-paced environment.
• Computer literate (MS Office).

Responsibilities

• Confidently present products to clients, incorporating storytelling and technical detail while creating a hospitable atmosphere.
• Build, maintain, and develop a clientele through the use of the company CRM platform, focusing on relationship building.
• Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom, as well as general industry knowledge.
• Maintain a professional attitude at all times and conduct business with integrity.
• Comply with all company guidelines, policies, and procedures as outlined in all company publications.
• Offer assistance and build effective working relationships with team members.
• Turn clients over to another team member as required to best serve the client’s needs.
• Organize merchandise and displays to optimize sales and minimize shrinkage.
• Support the client experience within showroom hospitality guidelines.
• Independently use all company systems, hardware, and software required in the performance of duties and responsibilities.
• Complete relevant administrative responsibilities and tasks that support the client experience.
• Take in and deliver client repairs when required.
• Perform all duties and responsibilities as assigned by management.

Skills

Storytelling

Client service

Selling skills

Interpersonal skills

Communication skills

Organizational skills

Teamwork

Multitasking

Computer literacy

Education

High School Diploma

Tools

CRM platform

MS Office

Job description

Summary

As a Sales Professional, you will focus on meeting client needs and establishing strong client relationships. You will be knowledgeable about company merchandise, continuously updating your knowledge as new products are introduced. Your passion for timepieces and jewelry, combined with a focus on storytelling and hospitality, will help you deliver memorable service to clients.

Responsibilities

• Confidently present products to clients, incorporating storytelling and technical detail while creating a hospitable atmosphere.
• Build, maintain, and develop a clientele through the use of the company CRM platform, focusing on relationship building.
• Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom, as well as general industry knowledge.
• Maintain a professional attitude at all times and conduct business with integrity.
• Comply with all company guidelines, policies, and procedures as outlined in all company publications.
• Offer assistance and build effective working relationships with team members.
• Turn clients over to another team member as required to best serve the client’s needs.
• Organize merchandise and displays to optimize sales and minimize shrinkage.
• Support the client experience within showroom hospitality guidelines.
• Independently use all company systems, hardware, and software required in the performance of duties and responsibilities.
• Complete relevant administrative responsibilities and tasks that support the client experience.
• Take in and deliver client repairs when required.
• Perform all duties and responsibilities as assigned by management.

Requirements

• High School Diploma.
• 1 year of retail sales experience.
• Excellent storytelling ability.
• Passion for timepieces and/or jewelry.
• Excellent client service and selling skills.
• Excellent interpersonal and communication skills (verbal and written).
• Excellent organizational skills.
• Ability to work as a team.
• Able to multitask in a fast-paced environment.
• Computer literate (MS Office).