Sales Professional

The Watches of Switzerland Group; Boca Raton (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

The Watches of Switzerland Group in Boca Raton is seeking a Sales Professional to focus on the client's needs, build relationships, and deliver memorable service with timepiece storytelling.

You will maintain product knowledge, utilize the CRM system to grow a client base, and collaborate with showroom teammates to provide polished, high‑level customer experience. Schedule flexibility to include evenings and weekends is expected.

Qualifications

• 1 year retail sales experience.
• High School Diploma required.
• Flexibility to work evenings and weekends.

Responsibilities

• Confidently present products to clients with storytelling and a hospitable atmosphere.
• Build, maintain and develop a client base through the CRM platform.
• Develop product knowledge on brands, collections and showroom pieces.
• Maintain a professional attitude and conduct business with integrity.
• Comply with company guidelines, policies and procedures.
• Offer assistance and work collaboratively with team members.
• Organize merchandise and displays to optimize sales and reduce shrinkage.
• Support client experience within showroom hospitality guidelines.
• Process client repairs when required.
• Perform duties assigned by management.

Skills

Storytelling

Customer service

Selling skills

Interpersonal communication

Teamwork

Multitasking

Organizational skills

Education

High School Diploma

Tools

CRM platform

MS Office

Job description

Sales Professional

The Sales Professional makes the client's need their primary focus. They strive to establish client relationships, listening to clients to anticipate their needs and takes personal responsibility for the client's requests. The Sales Professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced The Sales Professional strives to create a good impression and delivers memorable service to clients, exhibiting a passion for timepieces and/or jewelry with a focus on storytelling and hospitality.

Responsibilities

• Confidently present product to clients incorporating storytelling and technical detail while creating a hospitable atmosphere.
• Build, maintain and develop a clientele through use of company CRM platform focusing on relationship building.
• Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom as well as general industry knowledge.
• Maintain a professional attitude at all times and conduct business with integrity.
• Comply with all Company guidelines, policies and procedures as outlined in all company publications.
• Offer assistance and build effective working relationships with team members.
• Turn clients over to another member of the team as required to best serve the client's needs.
• Organize merchandise and displays accordingly in order to optimize sales and minimize shrinkage.
• Supports the client experience within showroom hospitality guidelines.
• Independently uses all company systems, hardware and software required in the performance of duties and responsibilities.
• Complete relevant administrative responsibilities and tasks that support the Client Experience.
• Take in and delivers client repairs when required.
• Performs all the duties and responsibilities as assigned by management.

Physical Requirements

• Required to stand up for long periods of time.
• May be required to lift packages/boxes.

Working Conditions and Environment

• Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends.

Education

• High School Diploma

Experience

• 1 year retail sales experience

Skills and Knowledge

• Excellent storytelling ability
• Passion for timepieces and/or jewelry
• Excellent client service and selling skills.
• Excellent interpersonal and communication skills (verbal and written) Excellent organizational skills.
• Ability to work as a team.
• Able to multitask in a fast-paced environment.
• Computer literate (MS Office)