Sales Professional

The Watches of Switzerland Group; Atlanta (GA); Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

The Watches of Switzerland Group in Atlanta seeks a Sales Professional to focus on understanding client needs, build lasting relationships, and deliver memorable service with a passion for timepieces and jewelry. You will listen to clients, anticipate requests, and stay up-to-date on new products.

You will present products with storytelling, maintain product knowledge, and collaborate with the team to create exceptional client experiences while upholding showroom standards and integrity.

Qualifications

• High School Diploma required.
• 1 year retail sales experience preferred.
• Excellent storytelling ability and passion for timepieces/jewelry.
• Strong client service and selling skills.
• Excellent interpersonal and communication skills (verbal and written).
• Good organizational skills and ability to multitask.
• Ability to work as part of a team and in a fast-paced environment.

Responsabilités

• Confidently present products to clients with storytelling and technical detail, creating a hospitable atmosphere.
• Build and develop a clientele using the company CRM platform.
• Maintain product knowledge on brands, collections, and showroom pieces.
• Maintain professional conduct and integrity.
• Comply with company guidelines, policies, and procedures.
• Assist and collaborate with team members to serve clients effectively.
• Transfer clients between team members as needed to best meet client needs.
• Organize merchandise and displays to optimize sales and reduce shrinkage.
• Support the client experience within showroom hospitality guidelines.
• Independently use company systems, hardware, and software in duties.
• Complete administrative tasks supporting client experience.
• Receive and deliver client repairs as required.
• Perform all duties assigned by management.

Connaissances

Storytelling

Timepieces

Jewelry

Customer service

Sales skills

Interpersonal skills

Communication

Organization

Teamwork

MS Office

Formation

High School Diploma

Outils

MS Office

Description du poste

The Sales Professional makes the client's need their primary focus. They strive to establish client relationships, listening to clients to anticipate their needs and takes personal responsibility for the client's requests. The Sales Professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced The Sales Professional strives to create a good impression and delivers memorable service to clients, exhibiting a passion for timepieces and/or jewelry with a focus on storytelling and hospitality.

Responsibilities

• Confidently present product to clients incorporating storytelling and technical detail while creating a hospitable atmosphere.
• Build, maintain and develop a clientele through use of company CRM platform focusing on relationship building.
• Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom as well as general industry knowledge.
• Maintain a professional attitude at all times and conduct business with integrity.
• Comply with all Company guidelines, policies and procedures as outlined in all company publications.
• Offer assistance and build effective working relationships with team members.
• Turn clients over to another member of the team as required to best serve the client's needs.
• Organize merchandise and displays accordingly in order to optimize sales and minimize shrinkage.
• Supports the client experience within showroom hospitality guidelines.
• Independently uses all company systems, hardware and software required in the performance of duties and responsibilities.
• Complete relevant administrative responsibilities and tasks that support the Client Experience.
• Take in and delivers client repairs when required.
• Performs all the duties and responsibilities as assigned by management.

Physical Requirements

• Required to stand up for long periods of time.
• May be required to lift packages/boxes.

Working Conditions and Environment

• Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends.

Knowledge and Skills Required

Education

• High School Diploma

Experience

• 1 year retail sales experience

Skills and Knowledge

• Excellent storytelling ability
• Passion for timepieces and/or jewelry
• Excellent client service and selling skills.
• Excellent interpersonal and communication skills (verbal and written) Excellent organizational skills.
• Ability to work as a team.
• Able to multitask in a fast-paced environment.
• Computer literate (MS Office)