Sales Professional (1199)

Mayors Jewelers; Florida; On-site; USD 38,000 - 62,000; Full time

Job summary

A prestigious jewelry retailer in New York is seeking a Sales Professional dedicated to establishing and maintaining client relationships. This role requires a passion for storytelling and excellence in service, ensuring clients receive an exceptional experience. Candidates should have a High School Diploma and at least one year of retail sales experience. The position demands strong interpersonal skills and the ability to multitask in a dynamic, fast-paced environment, as well as flexibility for evening and weekend hours.

Qualifications

• 1 year of retail sales experience required.
• Excellent storytelling and client service skills.

Responsibilities

• Present product to clients using storytelling and technical detail.
• Build and maintain a clientele through a CRM platform.
• Develop product knowledge on brands and collections.
• Maintain a professional attitude and conduct business with integrity.
• Comply with all company guidelines and policies.
• Build effective working relationships with team members.
• Optimize sales and minimize shrinkage through organized merchandise.
• Support the client experience within showroom hospitality.
• Complete administrative responsibilities supporting the client experience.
• Manage client repairs when needed.
• Perform all duties assigned by management.
• Take in and deliver client repairs when required.
• Perform all duties assigned by management.

Skills

Storytelling ability

Passion for timepieces and/or jewelry

Client service and selling skills

Interpersonal and communication skills

Organizational skills

Teamwork

Multitasking in a fast-paced environment

Computer literacy (MS Office)

Education

High School Diploma

Job description

Sales Professional

The Sales Professional makes the client’s needs their primary focus. They strive to establish client relationships, listening to clients to anticipate their needs and taking personal responsibility for the client’s requests. The Sales Professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced. They strive to create a good impression and deliver memorable service to clients, exhibiting a passion for timepieces and/or jewelry with a focus on storytelling and hospitality.

Responsibilities

• Confidently present product to clients incorporating storytelling and technical detail while creating a hospitable atmosphere.
• Build, maintain and develop a clientele through use of company CRM platform focusing on relationship building.
• Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom as well as general industry knowledge.
• Maintain a professional attitude at all times and conduct business with integrity.
• Comply with all Company guidelines, policies and procedures as outlined in all company publications.
• Offer assistance and build effective working relationships with team members.
• Turn clients over to another member of the team as required to best serve the client’s needs.
• Organize merchandise and displays accordingly in order to optimize sales and minimize shrinkage.
• Supports the client experience within showroom hospitality guidelines.
• Independently uses all company systems, hardware and software required in the performance of duties and responsibilities.
• Complete relevant administrative responsibilities and tasks that support the Client Experience.
• Take in and deliver client repairs when required.
• Performs all the duties and responsibilities as assigned by management.

Physical Requirements

• Required to stand up for long periods of time.
• May be required to lift packages/boxes.

Working Conditions and Environment

• Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends.

Education

• High School Diploma

Experience

• 1 year retail sales experience

Skills and Knowledge

• Excellent storytelling ability
• Passion for timepieces and/or jewelry
• Excellent client service and selling skills.
• Excellent interpersonal and communication skills (verbal and written)
• Excellent organizational skills.
• Ability to work as a team.
• Able to multitask in a fast-paced environment.
• Computer literate (MS Office)