Sales Professional (1207)

Watches of Switzerland Group PLC; Cincinnati (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Watches of Switzerland Group PLC is seeking a Sales Professional in Cincinnati, Ohio. The role requires a passion for timepieces and jewelry, the ability to build client relationships, and a focus on delivering exceptional service. You will present products expertly, utilize the company's CRM to develop your clientele, and maintain an organized showroom. The position requires a high school diploma and at least one year of retail sales experience. Schedule flexibility is essential, including evenings and weekends.

Qualifications

• 1 year retail sales experience.

Responsibilities

• Present products to clients with storytelling and technical detail.
• Develop and maintain relationships using the CRM platform.
• Maintain product knowledge and professional attitude.
• Complete administrative responsibilities supporting client experience.

Skills

Excellent storytelling ability

Passion for timepieces and/or jewelry

Excellent client service and selling skills

Excellent interpersonal and communication skills

Excellent organizational skills

Ability to work as a team

Able to multitask in a fast-paced environment

Computer literate (MS Office)

Education

High School Diploma

Job description

Overview

Sales Professional The Sales Professional makes the client's needs their primary focus. They strive to establish client relationships, listening to clients to anticipate their needs and take personal responsibility for the client's requests. The Sales Professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced. The Sales Professional strives to create a good impression and delivers memorable service to clients, exhibiting a passion for timepieces and/or jewelry with a focus on storytelling and hospitality.

Responsibilities

• Confidently present products to clients incorporating storytelling and technical detail while creating a hospitable atmosphere.
• Build, maintain and develop a clientele through use of company CRM platform focusing on relationship building.
• Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom as well as general industry knowledge.
• Maintain a professional attitude at all times and conduct business with integrity.
• Comply with all Company guidelines, policies and procedures as outlined in all company publications.
• Offer assistance and build effective working relationships with team members.
• Turn clients over to another member of the team as required to best serve the client's needs.
• Organize merchandise and displays accordingly in order to optimize sales and minimize shrinkage.
• Supports the client experience within showroom hospitality guidelines.
• Independently uses all company systems, hardware and software required in the performance of duties and responsibilities.
• Complete relevant administrative responsibilities and tasks that support the Client Experience.
• Take in and deliver client repairs when required.
• Performs all the duties and responsibilities as assigned by management.

Supervisory/Management Responsibilities

N/A

Physical Requirements

• Required to stand up for long periods of time.
• May be required to lift packages/boxes.

Working Conditions and Environment

• Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends.

Education

• High School Diploma

Experience

• 1 year retail sales experience

Skills and Knowledge

• Excellent storytelling ability
• Passion for timepieces and/or jewelry
• Excellent client service and selling skills
• Excellent interpersonal and communication skills (verbal and written)
• Excellent organizational skills
• Ability to work as a team
• Able to multitask in a fast-paced environment
• Computer literate (MS Office)