Sales Professional (1229)

Mayors Jewelers; Jacksonville (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A luxury jewelry retailer in Jacksonville is seeking a Sales Professional focused on exceptional client experiences. This role requires presenting products with storytelling, building relationships through a CRM platform, and maintaining extensive product knowledge. Candidates should have retail sales experience, excellent communication skills, and a passion for jewelry. A flexible schedule is required, including evenings and weekends, to meet showroom needs.

Qualifications

• 1 year retail sales experience required.
• Must be able to stand for long periods.
• Flexible schedule required for evenings and weekends.

Responsibilities

• Present products to clients confidently with storytelling.
• Build and maintain clientele using CRM platform.
• Develop product knowledge and industry familiarity.
• Conduct business with integrity and professionalism.
• Assist team members and maintain showroom organization.
• Handle client repairs and complete administrative tasks.

Skills

Excellent storytelling ability

Passion for timepieces and/or jewelry

Excellent client service and selling skills

Excellent interpersonal and communication skills

Excellent organizational skills

Ability to work as a team

Able to multitask in a fast-paced environment

Computer literate (MS Office)

Education

High School Diploma

Job description

Sales Professional

The Sales Professional makes the client's needs their primary focus. They strive to establish client relationships, listening to clients to anticipate their needs and take personal responsibility for the client's requests. The Sales Professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced. The Sales Professional strives to create a good impression and delivers memorable service to clients, exhibiting a passion for timepieces and/or jewelry with a focus on storytelling and hospitality.

Responsibilities

• Confidently present products to clients incorporating storytelling and technical detail while creating a hospitable atmosphere.
• Build, maintain and develop a clientele through use of company CRM platform focusing on relationship building.
• Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom as well as general industry knowledge.
• Maintain a professional attitude at all times and conduct business with integrity.
• Comply with all Company guidelines, policies and procedures as outlined in all company publications.
• Offer assistance and build effective working relationships with team members.
• Turn clients over to another member of the team as required to best serve the client's needs.
• Organize merchandise and displays accordingly in order to optimize sales and minimize shrinkage.
• Supports the client experience within showroom hospitality guidelines.
• Independently uses all company systems, hardware and software required in the performance of duties and responsibilities.
• Complete relevant administrative responsibilities and tasks that support the Client Experience.
• Take in and deliver client repairs when required.
• Perform all the duties and responsibilities as assigned by management.

Supervisory/Management Responsibilities

N/A

Physical Requirements

• Required to stand up for long periods of time.
• May be required to lift packages/boxes.

Working Conditions and Environment

• Schedule flexibility and availability required to accommodate showroom hours, including evenings and weekends.

Knowledge And Skills Required

Education

• High School Diploma

Experience

• 1 year retail sales experience

Skills And Knowledge

• Excellent storytelling ability
• Passion for timepieces and/or jewelry
• Excellent client service and selling skills.
• Excellent interpersonal and communication skills (verbal and written) Excellent organizational skills.
• Ability to work as a team.
• Able to multitask in a fast-paced environment.
• Computer literate (MS Office)