Sales Production Associate - Grape Rd. - PT

Goodwill Industries Group; Mishawaka (IN); On-site; USD 13,000 - 18,000; Part time

Job summary

Goodwill Industries Group is seeking a part-time Store Associate at our Mishawaka, IN location. You will efficiently receive, sort, price, tag, and stock donations to ensure a smooth flow from drive-thru to the sales floor.

In a fast-paced retail environment you will greet customers, manage inventory, and process purchases using the POS system while maintaining accuracy and cash handling readiness. You will work with the Store Manager to support operations and continuous improvement.

Qualifications

• Excellent customer service to donors and shoppers.
• Friendly, patient, professional interaction.
• Careful sorting, inspecting, and pricing donated items.
• Learn and apply donation policies.
• Basic safety and lifting techniques.
• Work well in a fast-paced team.
• Authorized to work in the United States.
• Flexible availability.
• Lift and move up to 50 lbs.

Responsibilities

• Greet customers and provide excellent service; handle inquiries.
• Track inventory, restock, and report discrepancies.
• Process purchases with POS; handle cash, credit, and deposits.
• Maintain Kaizen standards to improve efficiency.
• Collaborate with team and supervisors to support operations.
• Perform other duties as assigned.

Skills

Customer service

Communication

Attention to detail

Teamwork

Safety awareness

Flexibility

Cash handling

Donor interaction

Tools

POS system

Job description

Job Details: Job Location: Store - Grape Road - Mishawaka, IN 46545; Position Type: Part Time; Education Level: None; Salary Range: $11.00 Hourly; Travel Percentage: None; Job Shift: Day; Job Category: Retail; Job Objective: To efficiently receive, sort, price, tag, and stock donations, ensuring a seamless flow from the drive-thru to the sales floor. Contribute to the overall smooth operation of a fast-paced retail environment. This position reports to the Store Manager who evaluates performance annually.

Essential Job Functions

• Greet customers warmly, provide excellent customer service, and address customer inquiries promptly to ensure a positive shopping experience.
• Track and inventory levels, perform regular counts, restock merchandise on the sales floor, and report discrepancies to management. Ensure stockroom and back-end inventory are organized for easy access.
• Process customer purchases accurately using the POS system, handle cash, credit, and debit transactions accurately, monitor cash drawer for discrepancies, and assist with end-of-day cash balancing and deposits.
• Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow.
• Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment.
• Other duties as assigned by supervisor.

Qualifications

• Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.
• Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.
• Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
• Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
• Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.
• Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
• Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.
• Authorized to work in the United States.
• Flexible availability.
• Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
• Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.