Sales Pro - Upsell & CX Expert (Remote/Onsite)

MCI Careers; Wichita (KS); Hybrid; USD 30,000 - 50,000; Full time

Job summary

MCI Careers is seeking Sales Representatives to connect with prospective customers and promote products for well-known brands. This role involves making and receiving calls, addressing customer inquiries, and promoting sales opportunities. Successful candidates will possess strong verbal communication skills, a high school diploma, and basic proficiency in Microsoft Office. A comprehensive training program will support your development in a fast-paced environment. Join MCI to build a fulfilling career in customer experience.

Qualifications

• Must be 18 years or older.
• Dependable and punctual with a strong work ethic.

Responsibilities

• Make outbound and receive inbound calls in a professional and courteous manner.
• Educate customers on products and services, identifying upsell opportunities.
• Understand customer needs and recommend tailored solutions.
• Research and resolve customer issues, coordinating with other departments.

Skills

Excellent verbal and written communication skills

Strong problem-solving and conflict resolution skills

Basic proficiency in Microsoft Office

Ability to type 20+ words per minute

Education

High school diploma or equivalent

Tools

Windows operating systems

Job description

MCI Careers is seeking Sales Representatives to connect with prospective customers and promote products for well-known brands. This role involves making and receiving calls, addressing customer inquiries, and promoting sales opportunities. Successful candidates will possess strong verbal communication skills, a high school diploma, and basic proficiency in Microsoft Office. A comprehensive training program will support your development in a fast-paced environment. Join MCI to build a fulfilling career in customer experience.