Sales Pro - Upsell & CX Expert (Remote/Onsite)

MCI Careers; Killeen (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

MCI Careers in Killeen, Texas, is looking for Sales Representatives to support campaigns for well-known brands. Responsibilities include making calls, educating customers, and recommending tailored solutions. Ideal candidates should have a high school diploma and excellent communication skills. The role offers a solid training program to help you succeed. MCI is dedicated to a positive professional environment with opportunities for growth.

Qualifications

• Must be 18 years or older.
• Dependable and punctual with a strong work ethic.
• Familiarity with Windows operating systems.

Responsibilities

• Make outbound and receive inbound calls professionally.
• Educate customers on products, identifying upsell opportunities.
• Accurately document customer interactions.

Skills

Excellent verbal and written communication skills

Strong problem-solving and conflict resolution skills

Basic proficiency in Microsoft Office

Ability to type 20+ words per minute

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows operating systems

Job description

MCI Careers in Killeen, Texas, is looking for Sales Representatives to support campaigns for well-known brands. Responsibilities include making calls, educating customers, and recommending tailored solutions. Ideal candidates should have a high school diploma and excellent communication skills. The role offers a solid training program to help you succeed. MCI is dedicated to a positive professional environment with opportunities for growth.