Sales Ops Specialist: Growth Path & Impact

Egroup Us; Charleston (SC); Remote; USD 60,000 - 85,000; Full time

Job summary

eGroup Enabling Technologies is seeking a Sales Operations Specialist to support Account Executives, optimize sales processes, and ensure exceptional customer experiences.

The role emphasizes CRM data integrity, proposal support, order processing, and cross-functional collaboration with sales, delivery, finance, and leadership to drive revenue growth and customer satisfaction. Based in Charleston, SC, the position offers growth opportunities and exposure to enterprise IT solutions.

Qualifications

• Bachelor’s degree preferred; experience in IT sales, marketing, or business operations is a plus.
• Proactive self-starter with a growth mindset.
• Detail-oriented and organized, with strong time management skills.
• Excellent communicator, able to translate technical concepts into clear, actionable language.
• Experience with CRM systems (ConnectWise, HubSpot) and Microsoft Office Suite preferred.

Responsibilities

• Partner with Account Executives to drive sales execution, planning, and operational efficiency.
• Build strong customer relationships through proactive communication and support.
• Prepare accurate proposals and contracts in collaboration with sales and solution teams, supporting client needs and business objectives.
• Review and process customer orders, coordinate vendor purchases, and manage internal handoffs for seamless service delivery.
• Maintain CRM data integrity and support accurate reporting.
• Keep stakeholders informed with clear updates on contracts, purchases, and delivery timelines.
• Support bundling of professional services and complementary products in proposals.
• Maintain performance within established SLAs and key metrics ensuring high-quality service.

Skills

Self-starter

Detail-oriented

Communication skills

Growth mindset

Education

Bachelor’s degree

Tools

ConnectWise

HubSpot

Microsoft Office

Job description

eGroup Enabling Technologies is seeking a Sales Operations Specialist to support Account Executives, optimize sales processes, and ensure exceptional customer experiences.

The role emphasizes CRM data integrity, proposal support, order processing, and cross-functional collaboration with sales, delivery, finance, and leadership to drive revenue growth and customer satisfaction. Based in Charleston, SC, the position offers growth opportunities and exposure to enterprise IT solutions.