Sales Operations Specialist - Remote US

Egroup Us; Charleston (SC); Remote; USD 60,000 - 85,000; Full time

Job summary

eGroup Enabling Technologies is seeking a Sales Operations Specialist to support Account Executives, optimize sales processes, and ensure exceptional customer experiences.

The role emphasizes CRM data integrity, proposal support, order processing, and cross-functional collaboration with sales, delivery, finance, and leadership to drive revenue growth and customer satisfaction. Based in Charleston, SC, the position offers growth opportunities and exposure to enterprise IT solutions.

Qualifications

• Bachelor’s degree preferred; experience in IT sales, marketing, or business operations is a plus.
• Proactive self-starter with a growth mindset.
• Detail-oriented and organized, with strong time management skills.
• Excellent communicator, able to translate technical concepts into clear, actionable language.
• Experience with CRM systems (ConnectWise, HubSpot) and Microsoft Office Suite preferred.

Responsibilities

• Partner with Account Executives to drive sales execution, planning, and operational efficiency.
• Build strong customer relationships through proactive communication and support.
• Prepare accurate proposals and contracts in collaboration with sales and solution teams, supporting client needs and business objectives.
• Review and process customer orders, coordinate vendor purchases, and manage internal handoffs for seamless service delivery.
• Maintain CRM data integrity and support accurate reporting.
• Keep stakeholders informed with clear updates on contracts, purchases, and delivery timelines.
• Support bundling of professional services and complementary products in proposals.
• Maintain performance within established SLAs and key metrics ensuring high-quality service.

Skills

Self-starter

Detail-oriented

Communication skills

Growth mindset

Education

Bachelor’s degree

Tools

ConnectWise

HubSpot

Microsoft Office

Job description

eGroup Enabling Technologies is expanding nationwide and seeking a Sales Operations Specialist to join our dynamic team. As a Sales Operations Specialist, you will play a key role in supporting Account Executives, optimizing sales processes, and ensuring exceptional customer experiences.

Why You’ll Love This Role:

• Competitive compensation: Our team is structured into levels that represent increasing levels of contribution and leadership. Movement between levels is based on individual performance and readiness. Everyone begins at Level 1, with clear, performance-based progression opportunities to advance through the levels.
• Career advancement: Benefit from mentorship, continuous training, and a clear path to roles with greater responsibility.
• Meaningful impact: Support organizational success, drive operational excellence, and contribute to excellent customer experiences.
• Collaborative culture: Partner with sales, delivery, finance, and leadership teams in a role where your contributions are visible and valued.

What You’ll Do:

• Partner with Account Executives to drive sales execution, planning, and operational efficiency.
• Build strong customer relationships through proactive communication and support.
• Prepare accurate proposals and contracts in collaboration with sales and solution teams, supporting both client needs and business objectives.
• Review and process customer orders, coordinate vendor purchases, and manage internal handoffs for seamless service delivery.
• Maintain CRM data integrity and support accurate reporting.
• Keep stakeholders informed with clear updates on contracts, purchases, and delivery timelines.
• Support bundling of professional services and complementary products in proposals.
• Maintain performance within established SLAs and key metrics ensuring high-quality service.

What We’re Looking For:

• Bachelor’s degree preferred; experience in IT sales, marketing, or business operations is a plus.
• Proactive self-starter with a growth mindset.
• Detail-oriented and organized, with strong time management skills.
• Excellent communicator, able to translate technical concepts into clear, actionable language.
• Experience with CRM systems (e.g., ConnectWise, HubSpot) and Microsoft Office Suite preferred.

Ready to Make an Impact?

If you’re a motivated professional with a “can-do” attitude and a passion for driving results, we want to hear from you. This Sales Operations Specialist role offers rapid growth potential, meaningful work, and the chance to be part of something big.