Sales Ops & Lead Nurturing Specialist

Accenture PLC; United States; Remote; USD 9,500 - 14,000; Full time

Job summary

Accenture LearnVantage seeks a Sales Operations Specialist to drive conversion of historical enquiries and re-engage former students with tailored program information. You will perform structured outbound calls, counselling, and follow-ups to move prospects through the conversion funnel.

The role emphasizes customer engagement, relationship building, and upselling/cross-selling opportunities across learning programs, with accurate CRM activity tracking and collaboration with the Sales

Qualifications

• 6-10 yrs of Experience in sales, inside sales, sales operations, lead qualification, customer engagement, or counselling preferred.
• Experience with lead nurturing, historical enquiry re-engagement, structured follow-ups, demand generation leads, and sales pipeline management.

Responsibilities

• Engage with historical enquiries from demand generation activities to identify and convert prospects.
• Conduct outbound calling, counselling, follow-ups, and lead nurturing to drive application completion.
• Re-engage prospects who did not complete applications or were selected but did not enrol.

Skills

Sales Operations

Lead Qualification

Lead Nurturing

Outbound Calling

Customer Engagement

Sales Conversion

Follow-up Management

Student Counselling

Pipeline Management

CRM Management

Relationship Management

Communication Skills

Education

Graduate

Job description

Accenture LearnVantage seeks a Sales Operations Specialist to drive conversion of historical enquiries and re-engage former students with tailored program information. You will perform structured outbound calls, counselling, and follow-ups to move prospects through the conversion funnel.

The role emphasizes customer engagement, relationship building, and upselling/cross-selling opportunities across learning programs, with accurate CRM activity tracking and collaboration with the Sales