Sales Ops Lead: Channel & Reseller Enablement

SPACE EXPLORATION TECHNOLOGIES CORP; Hawthorne (CA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, Vision & Dental coverage

401(k) retirement plan

Paid vacation and holidays

Employee discounts and perks

Job summary

SpaceX in Hawthorne, CA seeks a Sales Operations Manager for Starlink Channel Sales to own reseller onboarding, co-sell registrations, KYC requirements, and pipeline reporting. You will develop dashboards and workflows that make Channel and Enterprise Sales teams more productive while ensuring data cleanliness and governance.

You will partner with Channel Sales, Legal, Finance, Compliance, and GTM engineering to remove friction between direct and indirect motions, scaling indirect revenue with

Qualifications

• 5+ years of experience in channel operations, reseller operations, sales operations, or related go-to-market function.
• 1+ years owning reseller or channel operational processes (portal onboarding, registration workflows, PRM/portal operations, or channel data/reporting).
• Bachelor’s degree required.

Responsibilities

• Own reseller portal onboarding operations, tiering workflows, portal readiness, and clean reseller data across CRM and reseller systems.
• Design and operate co-sell registration as part of tiering approval; ensure information is captured completely before approval.
• Build and run the quarterly channel data collection process for KYC and pipeline reporting; define data submission, validation, storage, and use in reports.

Skills

Channel operations

Sales operations

CRM discipline

Data analytics

Communication skills

Cross-functional alignment

Travel readiness

Education

Bachelor’s degree

Tools

HubSpot

Salesforce

Job description

SpaceX in Hawthorne, CA seeks a Sales Operations Manager for Starlink Channel Sales to own reseller onboarding, co-sell registrations, KYC requirements, and pipeline reporting. You will develop dashboards and workflows that make Channel and Enterprise Sales teams more productive while ensuring data cleanliness and governance.

You will partner with Channel Sales, Legal, Finance, Compliance, and GTM engineering to remove friction between direct and indirect motions, scaling indirect revenue with