Channel Sales Operations Lead: Onboarding & Data Mastery

Future Ventures; Hawthorne (CA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Stock options

Comprehensive benefits

Paid vacation & holidays

Job summary

SpaceX is hiring a Sales Operations Manager focused on Starlink channel sales. You will own reseller onboarding, co-sell registration, and KYC processes while turning data into dashboards and workflows for Channel, Enterprise, and GTM teams.

Collaborate with multiple teams, define SLAs, and drive data quality to scale indirect revenue. The role requires strong CRM discipline and experience with reseller portals, in a fast-paced environment.

Qualifications

• Bachelor’s degree required.
• 5+ years of experience in channel operations or related go-to-market functions.
• 1+ years owning reseller or channel operational processes (portal onboarding, registration workflows, data reporting).

Responsibilities

• Own reseller portal onboarding operations and data across CRM and reseller systems.
• Design and operate co-sell registration within tiering approval processes.
• Manage quarterly channel data collection for KYC and pipeline reporting and define data workflows with cross-functional partners.
• Partner with Channel Sales on reseller performance using data, reporting, and scorecards.
• Define service levels for onboarding, registration, KYC submissions, and handoffs across teams.
• Collaborate with GTM and Data Engineers to improve data quality and implement reseller-safe tooling.
• Establish channel ops KPIs and optimize based on feedback.
• Advise leadership on bottlenecks, data readiness, and investments to scale indirect revenue.

Skills

Channel ops

Sales ops

Go-to-market

Education

Bachelor’s degree

Tools

HubSpot

Salesforce

Job description

SpaceX is hiring a Sales Operations Manager focused on Starlink channel sales. You will own reseller onboarding, co-sell registration, and KYC processes while turning data into dashboards and workflows for Channel, Enterprise, and GTM teams.

Collaborate with multiple teams, define SLAs, and drive data quality to scale indirect revenue. The role requires strong CRM discipline and experience with reseller portals, in a fast-paced environment.