Sales Ops Analyst: Salesforce & Automation Pro

Figure Lending; San Francisco (CA); Hybrid; USD 77,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Employer-paid premiums for dependents

Company HSA and FSA

401(k) with employer contributions

Commuter benefits

Employer-paid life and disability 보험

Holidays and PTO

Paid family leave

Continuing education reimbursement

Job summary

Figure Technology Solutions, Inc. is seeking a Sales Operations Analyst to support day-to-day sales functions, maintain data integrity, automate tasks, and drive efficiency. You’ll work with Sales Reps, Leaders, Marketing, and cross-functional teams, owning Run the Business operations and reporting.

A detail-oriented communicator with Salesforce experience will thrive here. The role emphasizes process improvement, tool setup, onboarding, and dashboards that monitor pipeline health and KPIs.

Qualifications

• 1+ year of experience in a Sales Operations capacity.
• Experience using Salesforce.
• Highly detail oriented.
• Excellent verbal and written communication skills.
• Ability to manage time across multiple work streams and projects.
• Strong analytical skills in a data-rich environment.
• Experience collaborating with sales reps and cross-functional teams.
• Ability to create thorough documentation of work.
• Adhere to security policies and data handling procedures.
• Complete mandatory security awareness training within required timeframes.

Responsibilities

• Serve as the primary point of contact for Salesforce and Ops Console user support.
• Own daily, weekly, and monthly Run the Business operations and reporting.
• Identify improvement areas, optimize tasks, and automate processes.
• Filing Jira tickets for production bugs and feature feedback.
• Maintain documentation for all sales processes and Run the Business tasks.
• Learn build side of Sales Ops, assisting with fields, flows, layouts, and views.
• Assist in new sales tool setup, training, rollout, and adoption monitoring.
• Create and maintain standardized reports and dashboards in Salesforce.
• Support Salesforce hygiene through data cleanups and notifications.
• Execute quarterly projects to elevate sales team efficiency.
• Assist in building Salesforce tools for New Construction team.

Skills

Sales Operations experience

Salesforce experience

Attention to detail

Communication skills

Time management

Analytical skills

Cross-functional collaboration

Documentation

Security and governance

Tools

Salesforce

Job description

Figure Technology Solutions, Inc. is seeking a Sales Operations Analyst to support day-to-day sales functions, maintain data integrity, automate tasks, and drive efficiency. You’ll work with Sales Reps, Leaders, Marketing, and cross-functional teams, owning Run the Business operations and reporting.

A detail-oriented communicator with Salesforce experience will thrive here. The role emphasizes process improvement, tool setup, onboarding, and dashboards that monitor pipeline health and KPIs.